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Duty Manager

2 months ago

London, Greater London, United Kingdom The Standard London Full time
{"title": "Duty Manager", "description": "Unlock Your Potential as a Duty Manager at The Standard London

Are you a seasoned hospitality professional looking for a new challenge? Do you have a passion for delivering exceptional guest experiences? We're seeking a highly skilled Duty Manager to join our team at The Standard London.

As a Duty Manager, you'll be responsible for overseeing the Front Desk, Guest Services, Guest Experience, and Bell teams. You'll work closely with the Front of House Manager to ensure seamless operations and exceptional guest satisfaction.

Key Responsibilities:

  • Lead the Front Desk, Guest Services, Guest Experience, and Bell teams to deliver outstanding guest experiences.
  • Collaborate with the Front of House Manager to develop and implement operational strategies.
  • Ensure efficient and effective management of guest requests and complaints.
  • Develop and maintain strong relationships with hotel staff, guests, and external partners.

Requirements:

  • Minimum 2 years of experience in a senior Front Office role in a luxury hotel or hospitality setting.
  • Proven track record of delivering exceptional guest experiences and driving operational excellence.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Ability to work effectively in a fast-paced environment and adapt to changing situations.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Access to exclusive employee benefits and perks.

At The Standard London, we're committed to creating a workplace culture that's inclusive, diverse, and empowering. If you're a motivated and experienced hospitality professional looking for a new challenge, we'd love to hear from you.

"}, "lang_code": "en"}