Area Service Excellence Lead

2 weeks ago


Leeds, Leeds, United Kingdom Hickory's Smokehouse Full time
Company Background

Hickory's Smokehouse is renowned for its authentic Southern-style hospitality, and we're excited to bring this unique experience to the UK market.

About the Job

We're looking for an experienced professional to join our dynamic team as an Area Restaurant Trainer. This role offers a competitive salary and opportunities for career progression.

Key Responsibilities
  1. Lead team development programs to enhance service quality and customer satisfaction
  2. Mentor and coach staff to achieve individual and team goals
Requirements and Qualifications
  • Proven track record in training or coaching within a fast-paced restaurant environment
  • Able to travel extensively throughout the UK to support team development
Benefits and Perks
  • Competitive salary (estimated £45,000 - £55,000 per annum)
  • Comprehensive training program to enhance your skills and knowledge
  • 25% discount on food at all Hickory's restaurants
  • Paid occasion days off and Christmas Day off work every year


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