Service Desk Manager

4 days ago


Maidstone, Kent, United Kingdom CV-Library Full time

About the Role:

CV-Library is seeking a talented Customer Support Specialist to join our team. The successful candidate will have excellent communication and problem-solving skills and be able to work well under pressure.

Key Responsibilities:

  • To provide exceptional customer service to clients via phone, email, and other communication channels.
  • To resolve customer complaints and handle returns in a fair and efficient manner.
  • To maintain accurate records and prepare reports using CRM systems.
  • To support sales teams and ensure compliance with regulations.

What We Offer:

  • A competitive salary of £26,000 per annum.
  • Ongoing training and development opportunities.
  • A dynamic and supportive team environment.

About Us:

  • We are a leading job search platform dedicated to helping candidates find their ideal role.


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