Service Desk Manager
4 days ago
About the Role:
CV-Library is seeking a talented Customer Support Specialist to join our team. The successful candidate will have excellent communication and problem-solving skills and be able to work well under pressure.
Key Responsibilities:
- To provide exceptional customer service to clients via phone, email, and other communication channels.
- To resolve customer complaints and handle returns in a fair and efficient manner.
- To maintain accurate records and prepare reports using CRM systems.
- To support sales teams and ensure compliance with regulations.
What We Offer:
- A competitive salary of £26,000 per annum.
- Ongoing training and development opportunities.
- A dynamic and supportive team environment.
About Us:
- We are a leading job search platform dedicated to helping candidates find their ideal role.
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