Current jobs related to Service Improvement Officer - Oldbury, Sandwell - We Manage Jobs(WMJobs)


  • Oldbury, Sandwell, United Kingdom Zeal recruitment Full time

    Senior Liaison Officer Job TitleWe are seeking a skilled Senior Liaison Officer to join our team in Birmingham. This role involves supporting residents throughout adaptations and repairs to their homes, ensuring they receive the best possible service.Responsibilities:Visiting residents, addressing their needs, and responding to queries.Dealing with...


  • Oldbury, Sandwell, United Kingdom Zeal Recruitment Full time

    Job Summary: We are seeking an experienced and enthusiastic Senior Resident Liaison Officer to join a well-established business on a permanent basis. The ideal candidate will have a strong background in customer service and be able to effectively communicate with residents and staff.Main Responsibilities:• Visiting residents' homes when required and...


  • Oldbury, Sandwell, United Kingdom Service Care Solutions Full time

    We are looking for an experienced mechanical engineering manager to join our team at Service Care Solutions. As a key member of our leadership team, you will be responsible for driving engineering excellence and delivering high levels of overall equipment effectiveness (OEE) in a heavily process-based manufacturing environment.About the RoleThe successful...


  • Oldbury, Sandwell, United Kingdom Zeal recruitment Full time

    We are seeking an experienced Resident Liaison Officer to join our team at Zeal recruitment in Birmingham. This is a permanent role with a competitive salary of £33,000 plus a £250 monthly car allowance.About the RoleThe successful candidate will be responsible for visiting residents' homes, dealing with complaints, and ensuring all issues are resolved in...


  • Oldbury, Sandwell, United Kingdom SF Recruitment Full time

    About the Role\We are looking for an IT Support Technician to provide high-quality end-user IT support and collaborate with a global IT team.\Key Responsibilities:\Provide technical assistance to local and remote users.Troubleshoot and resolve hardware and software problems.Manage the service desk and IT infrastructure.Install, configure, and maintain user...


  • Oldbury, Sandwell, United Kingdom Rise Technical Recruitment Full time

    The Job DescriptionWe are seeking an experienced Mechanical Maintenance Engineer to join our team. As a key member of our technical services department, you will be responsible for preventing and addressing maintenance issues, suggesting improvements to prevent future problems, and ensuring the smooth operation of our equipment.


  • Oldbury, Sandwell, United Kingdom We Manage Jobs(WMJobs) Full time

    Job Title: Quality Control Officer in Urban DevelopmentWe Manage Jobs (WMJobs) is an equal opportunities employer and welcomes applications from qualified candidates. The successful applicant will earn a salary of £52,000 - £62,000 per year.This permanent role involves providing quality control services on a variety of projects, including housing,...

  • Customer Service Lead

    4 weeks ago


    Oldbury, Sandwell, United Kingdom Motorpoint Ltd Full time

    Job SummaryWe are seeking an experienced Customer Service Lead to join Motorpoint Ltd as a key member of our team. The successful candidate will lead the customer service delivery, resolving issues promptly and exceeding customer expectations.Main ResponsibilitiesOversee the vehicle handover process, including paperwork, finance sign-ups, and vehicle...


  • Oldbury, Sandwell, United Kingdom Zeal recruitment Full time

    Role OverviewWe are seeking a highly skilled Customer Service Representative to join our team in Birmingham. The successful candidate will be responsible for providing exceptional customer service, resolving complaints, and ensuring the highest level of satisfaction for our residents.Key Responsibilities:Visiting residents' homes, dealing with their needs,...


  • Oldbury, Sandwell, United Kingdom Austin Fraser Full time

    Technical Support ExpertAbout the CompanyWe are delighted to be working with an MSP IT support function based in Oldbury, West Midlands. They are looking for a skilled 2nd Line IT Technician to join their team.Job DescriptionDeal with allocated queries and issues efficientlyDevelop relationships with service users and key stakeholdersMeet SLA targets and...


  • Oldbury, Sandwell, United Kingdom Aspion Search Full time

    Job OverviewWe are seeking a highly motivated Sales Administrator to join our team at Aspion Search in Oldbury. As a key member of our sales team, you will play a crucial role in supporting the sales team in achieving their goals.Key Responsibilities:Providing administrative support to the sales team, including order processing, tracking, and managing...


  • Oldbury, Sandwell, United Kingdom We Manage Jobs(WMJobs) Full time

    We Manage Jobs (WMJobs) is seeking a skilled and motivated Solicitor to join our busy Legal Services team in Sandwell Council. This role involves undertaking all aspects of legal work related to criminal prosecutions, licensing, and other areas as needed.Job Description:Provide advocacy, offer advice to officers and members, and attend relevant meetings,...


  • Oldbury, Sandwell, United Kingdom Bell Cornwall Full time

    We are seeking a highly skilled 2nd Line IT Technician to join our MSP IT support function based in the West Midlands.Main duties of the job include:Resolving complex technical issues escalated from 1st line supportDeveloping strong relationships with service users and key stakeholdersMaintaining high levels of customer satisfaction by meeting SLA...


  • Oldbury, Sandwell, United Kingdom Austin Fraser Full time

    We are currently working with a leading online retailer, dedicated to providing efficient and reliable services to clients. In this role, you will be at the heart of our operations, ensuring that all orders are processed accurately and dispatched on time.Our company is based in Oldbury, Birmingham, offering a competitive salary of £24,000 per annum for this...


  • Oldbury, Sandwell, United Kingdom Sodexo Full time

    Join Our Team as a Food Services CoordinatorWe are seeking a talented Food Services Coordinator to join our team at Sodexo. As a key member of our team, you will be responsible for planning, preparing, and presenting meals to residents in a residential setting.Key responsibilities include:Developing and implementing meal plans for residentsMaintaining high...


  • Oldbury, Sandwell, United Kingdom Randstad Full time £24,500

    About the Role: This is an exciting opportunity to join our team as a Commercial Administrator, working closely with the Commercial Manager, Operations, and other team members to meet contract expectations. The successful candidate will have a knack for commercial processes and financial systems, and be able to provide administrative support to ensure the...


  • Oldbury, Sandwell, United Kingdom Michael Page (UK) Full time

    Job OverviewAs a key member of our finance department, you will be responsible for analysing financial data, managing budgets, and ensuring the accuracy of financial reports.Your Key Responsibilities:Analyse financial data and provide recommendations for improvementManage budgets and ensure compliance with financial regulationsPrepare accurate and timely...


  • Oldbury, Sandwell, United Kingdom Bell Cornwall Full time

    Job Title: 2nd Line IT TechnicianAbout the Role:Bell Cornwall Recruitment is excited to partner with an MSP IT support function based in the West Midlands. They are seeking a skilled 2nd Line IT Technician to join their team.The successful candidate will be responsible for efficiently handling escalated queries and issues from 1st line support, developing...


  • Oldbury, Sandwell, United Kingdom Bell Cornwall Full time

    An experienced 2nd Line IT Technician is required to join our partner MSP IT support function in the West Midlands.Duties and responsibilities include:Efficiently handling escalated technical queries and issuesEstablishing strong rapport with service users and key stakeholdersContributing to process improvements and maintaining high levels of customer...


  • Oldbury, Sandwell, United Kingdom SF Recruitment Full time

    Job Summary\We are seeking an experienced IT Support Technician to join our team in Coleshill & West Bromwich.\Key Responsibilities:\Deliver exceptional IT support to local and remote users.Troubleshoot and resolve hardware and software issues.Manage the service desk and IT infrastructure.Configure, install, and maintain user equipment and systems.Support...

Service Improvement Officer

1 month ago


Oldbury, Sandwell, United Kingdom We Manage Jobs(WMJobs) Full time

Job Summary

The Service Improvement Officer will play a key role in driving forward improvements in our reablement service. Working closely with the management team, this position will identify areas for improvement and develop strategies to enhance service delivery.

Key Responsibilities

  • To analyze data and performance metrics to identify areas for improvement.
  • To develop and implement process improvements to enhance service delivery.
  • To collaborate with stakeholders to achieve improved outcomes.

Requirements

  • A degree in a related field, such as business administration or health sciences.
  • Experience in quality improvement and process redesign.
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills.

Salary and Benefits

  • A salary of £38,000 per annum.
  • A comprehensive benefits package, including annual leave and family-friendly policies.
  • Ongoing professional development opportunities and career progression.