Customer Service Representative
2 days ago
We are seeking a highly skilled Customer Service Representative to join our team in Birmingham. The successful candidate will be responsible for providing exceptional customer service, resolving complaints, and ensuring the highest level of satisfaction for our residents.
Key Responsibilities:- Visiting residents' homes, dealing with their needs, and queries.
- Dealing with complaints, registering, and reporting within company guidelines.
- Investigating and resolving complaints in a timely manner, liaising with residents on outcomes.
- Maintaining complaint logs, creating reports, and improving services continually.
- Experience in customer-facing roles, preferably in social housing.
- Proven ability to communicate effectively with dissatisfied customers, managing expectations.
- Excellent IT skills, including Excel, and knowledge of planned maintenance services.
- Able to work independently, prioritizing tasks, and meeting targets and KPIs.
The salary for this role is £33k per annum, plus a £250 monthly car allowance. You will also receive 22 days' holiday plus Bank Holidays and other fantastic benefits.
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Customer Experience Representative
3 weeks ago
Oldbury, Sandwell, United Kingdom Next Full timeJob Overview:">">We are seeking a Customer Experience Representative to join our team, providing exceptional customer service and driving sales.">As a Sales Team Member, you will work collaboratively with colleagues, leveraging your excellent communication skills and friendly demeanor.">The successful candidate will take ownership of personal development,...
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Customer Service Lead
2 weeks ago
Oldbury, Sandwell, United Kingdom Motorpoint Ltd Full timeJob SummaryWe are seeking an experienced Customer Service Lead to join Motorpoint Ltd as a key member of our team. The successful candidate will lead the customer service delivery, resolving issues promptly and exceeding customer expectations.Main ResponsibilitiesOversee the vehicle handover process, including paperwork, finance sign-ups, and vehicle...
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Customer Service Liaison
2 months ago
Oldbury, Sandwell, United Kingdom Zeal Recruitment Full timeJob Summary: We are seeking an experienced and enthusiastic Senior Resident Liaison Officer to join a well-established business on a permanent basis. The ideal candidate will have a strong background in customer service and be able to effectively communicate with residents and staff.Main Responsibilities:• Visiting residents' homes when required and...
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Omnichannel Customer Service Specialist
2 days ago
Oldbury, Sandwell, United Kingdom Motorpoint Ltd Full timeWe are seeking a highly motivated individual to join our sales support team at Motorpoint Ltd.This role offers a fantastic opportunity to deliver exceptional customer experiences and contribute to the growth of our business.The ideal candidate will possess excellent communication and interpersonal skills, be able to work effectively in a team environment,...
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Customer Service and Sales Associate
4 weeks ago
Oldbury, Sandwell, United Kingdom Next Full timeAbout NextNext is a fast-paced retail company that prioritizes offering outstanding service to its customers. We are committed to investing in the development of our team members from day one.Job OverviewThis role involves working as part of a dynamic store team, focusing on providing excellent stock operations and customer service. In return for supporting...
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Customer Service Coordinator
1 day ago
Oldbury, Sandwell, United Kingdom Austin Fraser Full timeWe are currently working with a leading online retailer, dedicated to providing efficient and reliable services to clients. In this role, you will be at the heart of our operations, ensuring that all orders are processed accurately and dispatched on time.Our company is based in Oldbury, Birmingham, offering a competitive salary of £24,000 per annum for this...
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Sales and Customer Service Professional
2 days ago
Oldbury, Sandwell, United Kingdom Aspion Search Full timeJob OverviewWe are seeking a highly motivated Sales Administrator to join our team at Aspion Search in Oldbury. As a key member of our sales team, you will play a crucial role in supporting the sales team in achieving their goals.Key Responsibilities:Providing administrative support to the sales team, including order processing, tracking, and managing...
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Customer Experience Associate
2 days ago
Oldbury, Sandwell, United Kingdom Motorpoint Ltd Full timeWe are Motorpoint, the UK's leading car retailer offering a wide range of nearly new vehicles.Our focus is on delivering exceptional customer choice, quality, service, and value through various channels.Whether you prefer to shop online or in-store, we aim to provide an outstanding experience for our customers.About the RoleThis position plays a vital role...
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Customer Engagement Expert
2 days ago
Oldbury, Sandwell, United Kingdom Land Rover Full timeJoin Our Team as a Brand Expert/Trainee SalesSytner Oldbury is looking for a dedicated and customer-orientated individual to join their team as a Brand Expert/Trainee Sales.In this role, you will be responsible for engaging with customers, understanding their needs, and delivering exceptional customer service to drive sales and enhance the overall customer...
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Customer Experience Optimiser
3 weeks ago
Oldbury, Sandwell, United Kingdom The AA Full timeCompany OverviewThe AA, a leading motoring organisation, offers a range of products and services to millions of customers. As a Customer Journey Analyst, you will play a crucial role in enhancing our customer journeys.Earn an estimated £43,000 - £55,000 per year, depending on experience and qualifications.
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Customer Journey Specialist
4 weeks ago
Oldbury, Sandwell, United Kingdom The AA Full timeCustomer Journey AnalystAt The AA, we are seeking a Customer Journey Analyst to play a crucial role in mapping, analysing, and enhancing our customer journeys. This position is ideal for a detail-oriented individual with excellent analytical skills and a passion for customer service.Key Responsibilities:Map and analyse customer journeys to identify areas for...
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Marketing Representative
3 weeks ago
Oldbury, Sandwell, United Kingdom Land Rover Full timeThis Sales Professional role at Sytner Oldbury offers a unique opportunity to develop expert knowledge of BMW vehicles and deliver exceptional customer experiences. The ideal candidate will possess previous retail experience, exceptional customer care skills, and enthusiasm for promoting the benefits and unique selling points of BMW, accessories, and vehicle...
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In-Store Operations Manager
4 weeks ago
Oldbury, Sandwell, United Kingdom Sainsbury's Full timeCustomer Service ExcellenceSainsbury's is a leading food retailer with a strong commitment to customer service. We're currently seeking an In-Store Operations Manager - Customer Experience to join our team in Oldbury, UK.About the Role:We're looking for a highly motivated and experienced professional to lead our customer experience efforts in-store. As an...
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Oldbury, Sandwell, United Kingdom Sainsbury's Supermarkets Ltd Full timeWelcome to Sainsbury's Supermarkets Ltd, where we're passionate about delivering exceptional customer experiences. We're seeking a seasoned Customer Experience and Team Leadership Specialist to join our team in Oldbury Store.About the RoleThis is an exciting opportunity for you to take on a well-balanced management role with clear accountability. As a...
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Sales Development Representative
4 weeks ago
Oldbury, Sandwell, United Kingdom McCurrach Full timeCompany OverviewMcCurrach is a leading provider of field-sales solutions for top brands in the grocery, financial services, and technology industries. We help our clients deliver their key sales and marketing strategies by leveraging our expertise and resources.SalaryThe estimated annual salary for this role is £24,960 + company car and fuel card.Job...
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Senior Sales Representative Opportunity
2 weeks ago
Oldbury, Sandwell, United Kingdom Major Recruitment Huddersfield Full timeAs a Technical Sales Manager at Major Recruitment Huddersfield, you will play a vital role in driving sales growth and building strong relationships with clients across the northern region of the UK.The ideal candidate will have a strong understanding of the steel sector of the construction industry and be able to communicate complex technical information to...
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Product Specialist
2 days ago
Oldbury, Sandwell, United Kingdom Land Rover Full timeAbout the PositionWe are seeking a highly motivated and customer-focused individual to join our team as a Brand Expert/Trainee Sales at Sytner Oldbury.In this role, you will be responsible for initiating customer conversations and building relationships to drive sales and enhance the customer experience.This full-time position requires flexibility, including...
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Tyre Service Professional
3 weeks ago
Oldbury, Sandwell, United Kingdom Halfords Full timeWe're Halfords, the UK's leading retailer of motoring and cycling products, and we're growing rapidly. As a Mobile Tyre Technician, you'll join our team of experts who are passionate about delivering exceptional services and products to customers.This exciting role offers a competitive salary of £27,052 to £28,113 per annum, plus bonuses that can reach up...
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Sales Professional
3 weeks ago
Oldbury, Sandwell, United Kingdom Land Rover Full timeWe are seeking a Marketing Representative to join our team at Sytner Oldbury. As a key member of our sales team, you will be responsible for promoting the benefits and unique selling points of BMW, accessories, and vehicle ownership. This is a full-time role that may include weekends to ensure exceptional customer service.RequirementsPrevious experience in...
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Brand Ambassador
2 days ago
Oldbury, Sandwell, United Kingdom Land Rover Full timeAbout the RoleThis is an exciting opportunity to work as a Brand Expert/Trainee Sales at Sytner Oldbury, one of the UK's leading luxury vehicle retailers.As a Sytner Brand Expert/Trainee Sales, you will play a key role in initiating customer conversations and building rapport to excite them about our brand.This full-time position may require working weekends...