Customer Service Lead
1 week ago
We are seeking an experienced Customer Service Lead to join Motorpoint Ltd as a key member of our team. The successful candidate will lead the customer service delivery, resolving issues promptly and exceeding customer expectations.
Main Responsibilities- Oversee the vehicle handover process, including paperwork, finance sign-ups, and vehicle demonstrations
- Deliver exceptional customer experiences to exceed customer expectations
- Resolve customer complaints efficiently and effectively
- Liaise with the Sales Manager to improve the customer journey
- A proven track record of strong customer service experience
- Excellent verbal and written communication skills
- Strong organisational skills and ability to identify training needs
The salary for this role is estimated at £40,000 - £60,000 per annum, depending on experience.
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Customer Service Liaison
1 month ago
Oldbury, Sandwell, United Kingdom Zeal Recruitment Full timeJob Summary: We are seeking an experienced and enthusiastic Senior Resident Liaison Officer to join a well-established business on a permanent basis. The ideal candidate will have a strong background in customer service and be able to effectively communicate with residents and staff.Main Responsibilities:• Visiting residents' homes when required and...
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Customer Service and Sales Associate
3 weeks ago
Oldbury, Sandwell, United Kingdom Next Full timeAbout NextNext is a fast-paced retail company that prioritizes offering outstanding service to its customers. We are committed to investing in the development of our team members from day one.Job OverviewThis role involves working as part of a dynamic store team, focusing on providing excellent stock operations and customer service. In return for supporting...
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Oldbury, Sandwell, United Kingdom Next Full timeOverview:We are seeking a talented Customer Service Representative to join our fast-paced store team.About the Role:The ideal candidate will offer fast and friendly service at all times, helping customers find the perfect products. You will also share your passion and knowledge about our amazing products, work in various areas of the store, including sales...
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Customer Experience Optimiser
2 weeks ago
Oldbury, Sandwell, United Kingdom The AA Full timeCompany OverviewThe AA, a leading motoring organisation, offers a range of products and services to millions of customers. As a Customer Journey Analyst, you will play a crucial role in enhancing our customer journeys.Earn an estimated £43,000 - £55,000 per year, depending on experience and qualifications.
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In-Store Operations Manager
3 weeks ago
Oldbury, Sandwell, United Kingdom Sainsbury's Full timeCustomer Service ExcellenceSainsbury's is a leading food retailer with a strong commitment to customer service. We're currently seeking an In-Store Operations Manager - Customer Experience to join our team in Oldbury, UK.About the Role:We're looking for a highly motivated and experienced professional to lead our customer experience efforts in-store. As an...
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Oldbury, Sandwell, United Kingdom Sainsbury's Supermarkets Ltd Full timeWelcome to Sainsbury's Supermarkets Ltd, where we're passionate about delivering exceptional customer experiences. We're seeking a seasoned Customer Experience and Team Leadership Specialist to join our team in Oldbury Store.About the RoleThis is an exciting opportunity for you to take on a well-balanced management role with clear accountability. As a...
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Senior Clinical Lead
4 weeks ago
Oldbury, Sandwell, United Kingdom Black Country Healthcare NHS Foundation Trust Full timeJob OverviewWe are seeking a highly skilled and experienced Senior Clinical Lead to join our team at Black Country Healthcare NHS Foundation Trust.About the RoleThis is an exciting opportunity for a senior clinical psychologist to lead our mental health services in Sandwell, working closely with a multidisciplinary team to provide high-quality care to...
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Customer Journey Specialist
3 weeks ago
Oldbury, Sandwell, United Kingdom The AA Full timeCustomer Journey AnalystAt The AA, we are seeking a Customer Journey Analyst to play a crucial role in mapping, analysing, and enhancing our customer journeys. This position is ideal for a detail-oriented individual with excellent analytical skills and a passion for customer service.Key Responsibilities:Map and analyse customer journeys to identify areas for...
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Mental Health Services Lead
2 weeks ago
Oldbury, Sandwell, United Kingdom Black Country Healthcare NHS Foundation Trust Full timeAbout the RoleWe are seeking an ambitious and capable individual to join our team as a Senior Nurse Practitioner. This is a fantastic opportunity for someone who shares our passion for delivering innovative mental health services.The successful candidate will work with a full multi-disciplinary team to develop and provide support to patients and their...
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Tyre Service Professional
2 weeks ago
Oldbury, Sandwell, United Kingdom Halfords Full timeWe're Halfords, the UK's leading retailer of motoring and cycling products, and we're growing rapidly. As a Mobile Tyre Technician, you'll join our team of experts who are passionate about delivering exceptional services and products to customers.This exciting role offers a competitive salary of £27,052 to £28,113 per annum, plus bonuses that can reach up...
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Customer Experience Representative
2 weeks ago
Oldbury, Sandwell, United Kingdom Next Full timeJob Overview:">">We are seeking a Customer Experience Representative to join our team, providing exceptional customer service and driving sales.">As a Sales Team Member, you will work collaboratively with colleagues, leveraging your excellent communication skills and friendly demeanor.">The successful candidate will take ownership of personal development,...
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Mobile Tyre Service Technician
3 weeks ago
Oldbury, Sandwell, United Kingdom Halfords Full timeAbout the Role:As a Mobile Tyre Service Technician, you will be the face of our business, meeting customers and providing technical work. This role is perfect for someone who is self-motivated and can work independently.Key Responsibilities:Arrive at our hub to collect your van and use the smart app to guide you through your daily route.Meet compliance...
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Leading Project Coordinator
3 weeks ago
Oldbury, Sandwell, United Kingdom Otis College of Art and Design Full timeAbout OtisOtis is the world's largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.Our Gen2 elevator system, energy-saving ReGenTM drive technology and Link escalator solutions have set...
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Engineering Team Lead
2 weeks ago
Oldbury, Sandwell, United Kingdom CV-Library Full timeJob DescriptionWe are seeking a highly skilled Engineering Team Lead to join our client's team in Oldbury. As a key member of the manufacturing team, you will be responsible for leading a team in the development and implementation of new manufacturing processes and procedures. With a strong background in engineering and leadership, you will oversee the...
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Manufacturing Process Lead
4 days ago
Oldbury, Sandwell, United Kingdom Recruit 12 Full timeJob OverviewThis is a challenging and rewarding role for an experienced manufacturing professional. The ideal candidate will have a strong background in machine shop operations, lean manufacturing principles, and team leadership.About the RoleThe Machine Shop Manager will be responsible for leading a team of operatives and engineers to achieve high...
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Quality Assurance Lead
2 weeks ago
Oldbury, Sandwell, United Kingdom CV Library Full timeJob SummaryCV Library is a dynamic manufacturing company looking for a skilled Quality Manager to oversee the quality of our products. As a Quality Manager, you will be responsible for implementing quality control measures, improving processes, and ensuring compliance with industry regulations.With a strong background in production quality and excellent...
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Care Coordinator Lead
2 weeks ago
Oldbury, Sandwell, United Kingdom We Manage Jobs(WMJobs) Full timeJob OverviewThe Care Coordinator Lead plays a pivotal role in our Discharge to Assess (D2A) pathways, working closely with hospital and community-based partners. This position is responsible for overseeing a team that delivers high-quality reablement support to individuals in their own homes.Key ResponsibilitiesTo lead a team of professionals in providing...
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Manufacturing Operations Lead
1 month ago
Oldbury, Sandwell, United Kingdom Recruit 12 Full timeKey Responsibilities:Lead and coordinate multi-disciplinary teams to meet production goals.Ensure machinery and equipment are running efficiently, recommending improvements as necessary.Run product trials and champion continuous improvement within the department.Supervise a small team, ensuring they are trained and equipped to meet production plans.Liaise...
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Site Production Lead
3 weeks ago
Oldbury, Sandwell, United Kingdom Major Talent Full timeWe are seeking a Site Production Lead to join our client's team in the West Midlands.This is an ideal opportunity for someone with experience in production management, looking to take their career to the next level.The successful candidate will oversee all aspects of production, manage up to 12 direct reports, and ensure that company health and safety...
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Service Quality Leader
3 weeks ago
Oldbury, Sandwell, United Kingdom We Manage Jobs(WMJobs) Full timeJob OverviewWe are seeking an experienced and innovative professional to lead our Service Quality function. This role will oversee the implementation of our Quality Assurance Framework and drive significant impact within Sandwell Children's Trust.