Junior IT Support Specialist
5 days ago
Job Summary:
We are seeking a highly motivated and detail-oriented Junior IT Support Specialist to join our team at the Atlas Recruitment Group. As a Junior IT Support Specialist, you will be responsible for providing first-line technical support to our clients in the Education sector.
Key Responsibilities:
- Provide technical assistance to end-users via phone, email, and on-site support
- Log and resolve tickets in a timely and efficient manner
- Collaborate with senior team members to resolve complex technical issues
- Manage multiple tickets simultaneously
- Develop and maintain a strong understanding of IT systems and technologies
Requirements:
- Strong foundation in IT support or related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
What We Offer:
A competitive starting salary of £22,500, plus a comprehensive benefits package.
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