Junior IT Support Specialist

5 days ago


London, Greater London, United Kingdom Atlas Recruitment Group Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Junior IT Support Specialist to join our team at the Atlas Recruitment Group. As a Junior IT Support Specialist, you will be responsible for providing first-line technical support to our clients in the Education sector.

Key Responsibilities:

  • Provide technical assistance to end-users via phone, email, and on-site support
  • Log and resolve tickets in a timely and efficient manner
  • Collaborate with senior team members to resolve complex technical issues
  • Manage multiple tickets simultaneously
  • Develop and maintain a strong understanding of IT systems and technologies

Requirements:

  • Strong foundation in IT support or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills

What We Offer:

A competitive starting salary of £22,500, plus a comprehensive benefits package.



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