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Junior IT Support Specialist

2 months ago

London, Greater London, United Kingdom Atlas Recruitment Group Limited Full time

Job Summary: We are seeking a highly motivated and detail-oriented Junior IT Support Specialist to join our team at the Atlas Recruitment Group Limited. As a Junior IT Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Provide first-line technical support to clients via phone, email, and in-person
  • Resolve technical issues in a timely and efficient manner
  • Collaborate with senior engineers to resolve complex technical issues
  • Manage multiple tickets simultaneously
  • Document and track technical issues and resolutions

Requirements:

  • Strong foundation knowledge in IT support or a passion for IT
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills

What We Offer:

  • A competitive starting salary of £22,500
  • A comprehensive benefits package
  • Opportunities for professional growth and development

About Us: The Atlas Recruitment Group Limited is a leading recruitment agency specializing in IT and technology placements. We are committed to providing exceptional service and support to our clients and candidates.