Hospitality Services Manager
4 weeks ago
Opus People Solutions is seeking a Hospitality Manager in a care home setting.
As a key member of our team, you will be responsible for creating an exceptional experience for residents. Your duties will include overseeing all aspects of hospitality services, from ensuring a nutritious food service to maintaining the highest standards in housekeeping and maintenance.
To be successful in this role, you will have:
- Previous experience in hospitality, ideally within a hotel or similar care home setting.
- Excellent communication, leadership, and interpersonal skills.
- Strong organizational skills and punctuality.
You will be responsible for fostering a positive, collaborative work environment focused on continuous improvement and high-quality service. You will also oversee food service operations, working closely with the chef to ensure timely, high-quality meals.
Key responsibilities include:
- Developing and managing engaging activities that promote residents' wellbeing and enjoyment.
- Ensuring a welcoming and well-maintained environment with top-tier cleanliness standards.
- Addressing maintenance issues quickly to maintain the facility in excellent condition.
- Managing the hospitality budget, ensuring revenue targets are met while controlling costs.
- Building strong relationships with residents, families, and staff to foster a sense of community.
- Ensuring staff are well-trained and equipped to perform at their best.
- Maintaining compliance with health and safety, employment laws, and other regulations, keeping thorough records.
For more information, please contact us.
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