Hospitality Services Manager

4 weeks ago


Eye, United Kingdom Opus People Solutions Full time

Opus People Solutions is seeking a Hospitality Manager in a care home setting.

As a key member of our team, you will be responsible for creating an exceptional experience for residents. Your duties will include overseeing all aspects of hospitality services, from ensuring a nutritious food service to maintaining the highest standards in housekeeping and maintenance.

To be successful in this role, you will have:

  • Previous experience in hospitality, ideally within a hotel or similar care home setting.
  • Excellent communication, leadership, and interpersonal skills.
  • Strong organizational skills and punctuality.

You will be responsible for fostering a positive, collaborative work environment focused on continuous improvement and high-quality service. You will also oversee food service operations, working closely with the chef to ensure timely, high-quality meals.

Key responsibilities include:

  • Developing and managing engaging activities that promote residents' wellbeing and enjoyment.
  • Ensuring a welcoming and well-maintained environment with top-tier cleanliness standards.
  • Addressing maintenance issues quickly to maintain the facility in excellent condition.
  • Managing the hospitality budget, ensuring revenue targets are met while controlling costs.
  • Building strong relationships with residents, families, and staff to foster a sense of community.
  • Ensuring staff are well-trained and equipped to perform at their best.
  • Maintaining compliance with health and safety, employment laws, and other regulations, keeping thorough records.

For more information, please contact us.



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