Hospitality Manager

4 weeks ago

Eye, United Kingdom Jupiter Recruitment Full time

A new opportunity has arisen for a skilled Hospitality Manager to work in a care home based in Suffolk. You will be working for a leading healthcare provider.

This care home is a purpose-built unit for residents with dementia. It is a converted Victorian country house with accommodation.

To be considered for this position, you must have a minimum of 3 years of experience in Hospitality Management.

As the Hospitality Manager, your key responsibilities include:

  • Develop a service experience that fits within our company's vision and values, focusing on compassion, empathy, and transparency in our service delivery.
  • Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service.
  • Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded.
  • Manage the food service operation, working closely with the executive chef to plan, prepare, and deliver high-quality meals in a timely and efficient manner.
  • Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness.
  • Maintain and manage the best first impression experience.
  • Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility.

The following skills and experience would be beneficial for the role:

  • Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service.
  • Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders.
  • Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive.
  • Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements.
  • Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness.
  • Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control.
  • Strong understanding of budget management and the ability to manage costs effectively while still delivering high-quality service.

The successful Hospitality Manager will receive a competitive salary and a range of benefits, including a comprehensive induction and paid training program, career prospects, and a positive working environment.

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