Hospitality Operations Manager

7 days ago


Eye, United Kingdom Jupiter Recruitment Full time

A career-defining opportunity awaits for a seasoned hospitality professional to lead the way in delivering exceptional care and services at one of the UK's leading care homes.

This purpose-built care home, located in the heart of the Suffolk area, offers a unique chance to make a real difference in the lives of residents with dementia.

As the Hospitality Manager, you will be responsible for developing a service experience that embodies the care home's family values of compassion, empathy, and transparency.

Your key responsibilities will include:

  • Developing and maintaining a positive working environment that fosters teamwork, continuous improvement, and high-quality service delivery
  • Ensuring residents receive an exceptional experience, with their needs and expectations met and exceeded
  • Managing the food service operation, working closely with the executive chef to plan, prepare, and deliver high-quality meals
  • Developing and maintaining a robust activities program that caters to residents' interests and needs
  • Maintaining a best-in-class first impression experience
  • Ensuring effective housekeeping operations that maintain high standards of cleanliness and hygiene

Preferred skills and experience include:

  • Excellent people management skills, with the ability to motivate and inspire staff
  • Strong communication skills, with the ability to communicate effectively with stakeholders
  • Knowledge of food service operations, including menu planning, food preparation, and delivery
  • Strong understanding of the needs and interests of older people
  • Strong understanding of budget management and cost-effective service delivery

This exciting role offers a competitive salary of £30,000 per annum, along with a range of benefits, including a comprehensive induction program, paid training, and career development opportunities.


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