Motor Complaint Resolution Specialist

1 week ago


Reading, Reading, United Kingdom Candidate Source Full time
Job Overview

We are seeking a skilled Motor Complaint Handler to join our team at Candidate Source. As a Motor Complaint Handler, you will be responsible for resolving customer complaints in a fair and timely manner.

Key Responsibilities:

  • Loading complaints onto our system
  • Discussing complaint points with customers
  • Collecting and reviewing evidence to understand the situation
  • Concluding outcomes in final response letters

Requirements:

  • Passion for finding fair outcomes for customers
  • Ability to work in a dedicated team environment
  • Strong communication and problem-solving skills

About Us:

Candidate Source is a finance provider dedicated to providing excellent customer service. We are committed to finding the best candidates to join our team and contribute to our mission.



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