Complaint Resolution Specialist

1 week ago


Reading, Reading, United Kingdom Candidate Source Full time
Complaint Resolution Specialist

We are seeking a skilled Complaint Resolution Specialist to join our team at Candidate Source. As a Complaint Resolution Specialist, you will be responsible for resolving customer complaints in a fair and timely manner.

Key Responsibilities:

  • Loading complaints onto our system
  • Discussing complaint points with customers
  • Collecting and reviewing evidence to understand the situation
  • Concluding the outcome in a final response letter

What You'll Do:

  • Work in a dedicated team to resolve customer complaints
  • Use your analytical skills to understand customer concerns
  • Communicate effectively with customers to resolve issues
  • Document all interactions and outcomes

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading finance provider


  • Reading, Reading, United Kingdom Office of the Independent Adjudicator for Higher Education Full time

    Join Our Team as a Complaint Resolution SpecialistWe are seeking a highly skilled and motivated individual to join our Assessment and Resolution Team as a Complaint Resolution Specialist. As a key member of our team, you will play a vital role in resolving complaints from students and promoting a fair and transparent process.Key Responsibilities:Conduct...


  • Reading, Reading, United Kingdom Office of the Independent Adjudicator for Higher Education Full time

    Join Our Team as a Complaint Resolution SpecialistWe are seeking a highly skilled and motivated individual to join our Assessment and Resolution Team as a Complaint Resolution Specialist. As a key member of our team, you will play a vital role in resolving complaints from students and promoting a fair and transparent process.Key Responsibilities:Conduct...


  • Reading, Reading, United Kingdom NFP People LTD Full time

    About the RoleWe are seeking a skilled and experienced Case Handler to join our Assessment and Resolution Team. As a Case Handler, you will work with students and higher education providers to resolve complaints in a fair and timely manner.Key ResponsibilitiesDetermine the eligibility of complaints for review and communicate decisions to students.Promote...


  • Reading, Reading, United Kingdom NFP People LTD Full time

    About the RoleWe are seeking a skilled and experienced Case Handler to join our Assessment and Resolution Team. As a Case Handler, you will work with students and higher education providers to resolve complaints in a fair and timely manner.Key ResponsibilitiesDetermine the eligibility of complaints for review and communicate decisions to students.Promote...


  • Reading, Reading, United Kingdom Candidate Source Full time

    Key ResponsibilitiesWe are seeking a passionate Motor Complaint Handler to join our team at Candidate Source. As a Motor Complaint Handler, you will be responsible for loading complaints onto our system, discussing complaint points with customers, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome...


  • Reading, Reading, United Kingdom Candidate Source Full time

    Key ResponsibilitiesWe are seeking a passionate Motor Complaint Handler to join our team at Candidate Source. As a Motor Complaint Handler, you will be responsible for loading complaints onto our system, discussing complaint points with customers, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome...


  • Reading, Reading, United Kingdom Candidate Source Full time

    Job OverviewWe are seeking a skilled Motor Complaint Handler to join our team at Candidate Source. As a Motor Complaint Handler, you will be responsible for resolving customer complaints in a fair and timely manner.Key Responsibilities:Loading complaints onto our systemDiscussing complaint points with customersCollecting and reviewing evidence to understand...


  • Reading, Reading, United Kingdom Candidate Source Full time

    Job OverviewWe are seeking a skilled Motor Complaint Handler to join our team at Candidate Source. As a Motor Complaint Handler, you will be responsible for resolving customer complaints in a fair and timely manner.Key Responsibilities:Loading complaints onto our systemDiscussing complaint points with customersCollecting and reviewing evidence to understand...


  • Reading, Reading, United Kingdom Candidate Source Full time

    Key ResponsibilitiesWe are seeking a passionate Motor Complaint Handler to join our team at Candidate Source. As a Motor Complaint Handler, you will be responsible for loading complaints onto our system, discussing complaint points with customers, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome...


  • Reading, Reading, United Kingdom Candidate Source Full time

    Key ResponsibilitiesWe are seeking a passionate Motor Complaint Handler to join our team at Candidate Source. As a Motor Complaint Handler, you will be responsible for loading complaints onto our system, discussing complaint points with customers, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome...


  • Reading, Reading, United Kingdom Recruitment Resolution Full time

    Top Reasons to Work for Recruitment ResolutionWe are seeking a highly skilled Implementation Delivery Specialist to join our team at Recruitment Resolution. As a key member of our SaaS Health Technology Business, you will play a pivotal role in ensuring client implementation success.Key Responsibilities:Work closely with the Project Manager, Data Specialist,...


  • Reading, Reading, United Kingdom Recruitment Resolution Full time

    Top Reasons to Work for Recruitment ResolutionWe are seeking a highly skilled Implementation Delivery Specialist to join our team at Recruitment Resolution. As a key member of our SaaS Health Technology team, you will play a pivotal role in ensuring client implementation success.Key Responsibilities:Work closely with the Project Manager, Data Specialist, and...


  • Reading, Reading, United Kingdom Recruitment Resolution Full time

    Top Reasons to Work for Recruitment ResolutionWe are seeking a highly skilled Implementation Delivery Specialist to join our team at Recruitment Resolution. As a key member of our SaaS Health Technology Business, you will play a pivotal role in ensuring client implementation success.Key Responsibilities:Work closely with the Project Manager, Data Specialist,...


  • Reading, Reading, United Kingdom Recruitment Resolution Full time

    Top Reasons to Work for Recruitment ResolutionWe are seeking a highly skilled Implementation Delivery Specialist to join our team at Recruitment Resolution. As a key member of our SaaS Health Technology team, you will play a pivotal role in ensuring client implementation success.Key Responsibilities:Work closely with the Project Manager, Data Specialist, and...


  • Reading, Reading, United Kingdom Recruitment Resolution Full time

    Top reasons to work for Recruitment Resolution: This is an exciting opportunity to join a fast-paced SaaS Health Technology Business as an Implementation Delivery Support role.Broad Core Responsibilities: Work with the Project Manager, Data Specialist and/or Development Specialist to obtain the customers implementation requirements.Understand the customers'...


  • Reading, Reading, United Kingdom Recruitment Resolution Full time

    Top reasons to work for Recruitment Resolution: This is an exciting opportunity to join a fast-paced SaaS Health Technology Business as an Implementation Delivery Support role.Broad Core Responsibilities: Work with the Project Manager, Data Specialist and/or Development Specialist to obtain the customers implementation requirements.Understand the customers'...


  • Reading, Reading, United Kingdom Recruitment Resolution Full time

    Top Reasons to Work for Recruitment ResolutionDiscover the benefits of joining our team as an Implementation Delivery Specialist.Competitive Salary: Enjoy a basic salary of 30k per annum.Remote Work Opportunity: Work from the comfort of your own home or office.Standard Working Hours: Monday to Friday, 9am-5.30pm.Established Company: Join a fast-paced SaaS...


  • Reading, Reading, United Kingdom Recruitment Resolution Full time

    Top Reasons to Work for Recruitment ResolutionDiscover the benefits of joining our team as an Implementation Delivery Support Specialist.Competitive Salary: Enjoy a basic salary of 30k per annum.Remote Work Opportunity: Work from the comfort of your own home or office.Standard Working Hours: Monday to Friday, 9am-5.30pm.Exciting Company Growth: Join a...


  • Reading, Reading, United Kingdom Recruitment Resolution Full time

    Top Reasons to Work for Recruitment ResolutionDiscover the benefits of joining our team as an Implementation Delivery Specialist.Competitive Salary: Enjoy a basic salary of 30k per annum.Remote Work Opportunity: Work from the comfort of your own home or office.Standard Working Hours: Monday to Friday, 9am-5.30pm.Established Company: Join a fast-paced SaaS...


  • Reading, Reading, United Kingdom Recruitment Resolution Full time

    Top Reasons to Work for Recruitment ResolutionDiscover the benefits of joining our team as an Implementation Delivery Support Specialist.Competitive Salary: Enjoy a basic salary of 30k per annum.Remote Work Opportunity: Work from the comfort of your own home or office.Standard Working Hours: Monday to Friday, 9am-5.30pm.Exciting Company Growth: Join a...