**Front Office Receptionist**, **Customer Service Agent**, **Hotel Night Porter**, **Night Front Desk Agent**, **Reception Team Member**, **Guest Services Agent**

2 weeks ago


Newport, Newport, United Kingdom The Celtic Collection Full time

Role Overview

We are seeking an experienced Front Office Agent to join our exceptional Front Office Team at the Coldra Court Hotel. The ideal candidate will possess a calm and efficient demeanor, with excellent communication skills and a passion for delivering exceptional guest service.

Key Responsibilities

  1. Welcome and check-in guests, ensuring a seamless and memorable experience.
  2. Process group arrivals using the hotel's systems, maintaining accuracy and attention to detail.
  3. Provide knowledge of The Celtic Collection and its services to guests, ensuring a high level of customer satisfaction.

What We Offer

As an employee of The Celtic Collection, you will enjoy a range of benefits, including free parking while on duty and lifestyle and retail discounts for you and your family. Our career development opportunities are designed to support your growth and success, with personalized in-house training pathways and a supportive team environment.



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