Night Front Office Coordinator
4 weeks ago
Job Summary
We are seeking a highly skilled and experienced Front Office Agent to join our team at the Coldra Court Hotel. As a Front Office Agent, you will be responsible for providing exceptional customer service to our guests, handling check-ins and check-outs, and maintaining a high level of professionalism at all times.
Key Responsibilities
- Welcome and check-in guests, ensuring a smooth and efficient experience
- Process payments and handle guest queries in a timely and professional manner
- Work collaboratively with the Front Office team to achieve excellent customer service standards
- Participate in ongoing training and development to enhance skills and knowledge
Requirements
- Previous experience in a Front Office role, preferably in a hotel environment
- Excellent communication and interpersonal skills
- Ability to work under pressure and maintain a high level of professionalism
- Basic computer skills and knowledge of hotel systems
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to work with a prestigious hotel brand
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