Front Office Receptionist

3 weeks ago


Newport, Newport, United Kingdom The Celtic Collection Full time

Job Title: Nights Front Office Agent

Department: Front Office

Location: Newport, NP18 1HQ

Job Type: Full Time, Permanent

Hours of Work: 37.5 hours per week

Shift Details: 5 out of 7

About the Role:

We are seeking a highly skilled and professional Nights Front Office Agent to join our exceptional Front Office Team at our Coldra Court Hotel. As a key member of our team, you will be responsible for delivering exceptional levels of guest service, ensuring a warm and welcoming experience for all our guests.

Key Responsibilities:

  • Welcome and check-in guests, ensuring a smooth and efficient process
  • Process guest payments and handle any issues that may arise
  • Provide information and assistance to guests regarding hotel services and amenities
  • Work collaboratively with other departments to ensure seamless service delivery

What We Offer:

As an employee of The Celtic Collection, you will enjoy a range of benefits, including free parking, lifestyle and retail discounts, and career development opportunities. We pride ourselves on being part of your journey every step of the way, starting on your first day where you can start your personalised in-house training pathway.

About Us:

The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales. We are a dynamic and forward-thinking company, committed to delivering exceptional service and experiences to our guests.



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