Front Desk Associate

4 weeks ago


Newport, Newport, United Kingdom Aimbridge Hospitality Full time

At Aimbridge Hospitality, we're looking for a talented Front Desk Associate to join our team at the Mercure Newport.

As a key member of our front office team, you'll be the first and last point of contact for our guests, ensuring a smooth check-in and check-out process. You'll work closely with the Front Office Manager to ensure excellent customer service and maximize room occupancy.

We're passionate about providing an exceptional guest experience, and we're looking for someone who shares our values. If you have a flair for hospitality and excellent communication skills, we'd love to hear from you.

Key Responsibilities:

  • Provide exceptional customer service to guests
  • Manage the front desk and ensure a smooth check-in and check-out process
  • Work closely with the Front Office Manager to achieve team goals
  • Maximize room occupancy and promote hotel services and facilities
  • Comply with hotel security, fire regulations, and health and safety legislation

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A supportive and dynamic team environment
  • Access to a range of employee benefits, including hotel discounts and volunteer days

If you're passionate about delivering exceptional customer service and have a flair for hospitality, we'd love to hear from you. Please submit your application today


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