Front Office Team Member

3 weeks ago


Newport, Newport, United Kingdom Celtic Manor Resort Full time

Job Title: Night Front Office Agent

Job Summary: We are seeking a highly skilled and experienced Night Front Office Agent to join our exceptional Front Office Team at the Coldra Court Hotel. As a Night Front Office Agent, you will be responsible for welcoming and fulfilling the check-in and check-out process for guests and group arrivals using the hotel systems.

Key Responsibilities:

  • Welcome and check-in guests, ensuring a smooth and efficient experience
  • Process guest payments and handle any issues that may arise
  • Provide exceptional customer service, responding to guest inquiries and resolving any concerns
  • Work collaboratively with the Front Office Team to ensure seamless operations
  • Stay up-to-date with hotel services and amenities, providing guests with accurate information

Requirements:

  • Previous experience in a Front Office or customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and maintain a positive attitude
  • Knowledge of hotel systems and operations
  • Flexibility to work a variety of shifts, including nights and weekends

About Us: The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales. We pride ourselves on delivering exceptional levels of guest service and creating memorable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job SummaryWe are seeking a skilled Front Office Team Member to join our exceptional Front Office Team at the Coldra Court Hotel. As a Nights Front Office Agent, you will be responsible for welcoming and fulfilling the check-in and check-out process for guests and group arrivals using the hotel systems.Key ResponsibilitiesWelcome and check-in guests,...


  • Newport, Newport, United Kingdom Zizzi Full time

    Front of House Team Member At Zizzi, we're passionate about delivering exceptional customer experiences. As a Front of House Team Member, you'll play a vital role in ensuring our customers have a Great Time, every time. Your responsibilities will include greeting customers, making recommendations, and delivering outstanding service. If you're passionate...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job Title: Night Front Office AgentAbout the Role:We are seeking a Night Front Office Agent to join our exceptional Front Office Team at the Coldra Court Hotel. As a key member of our team, you will be responsible for delivering exceptional levels of guest service and ensuring a warm and welcoming experience for our guests.Key Responsibilities:Welcome and...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job Title: Night Front Office RepresentativeAbout the Role:We are seeking a Night Front Office Representative to join our exceptional Front Office Team at the Coldra Court Hotel. As a key member of our team, you will be responsible for delivering exceptional levels of guest service and ensuring a warm and welcoming experience for our guests.Key...


  • Newport, Newport, United Kingdom Stonegate Group Full time

    Location: HogsheadWe're looking for a great team player to join our Front of House team as a Front of House Team Member. No experience is necessary, as we'll teach you the rest. You'll be responsible for welcoming and engaging every guest, preparing and serving high-quality food and drink, making recommendations to elevate guest experiences, and maintaining...


  • Newport, Newport, United Kingdom Gather & Gather Full time

    Front of House Assistant RoleWe are seeking a Front of House Assistant to join our team at Booker Magor.Key Responsibilities:Food Service & Till OperationVending OperationsCleaningH&S Due diligenceWhat's in it for you?Working with Gather & Gather has its perks. People are at the heart of everything we do, so we've developed a range of benefits and...


  • Newport, Newport, United Kingdom Stonegate Group Full time

    Location: HogsheadWe're looking for a talented and enthusiastic individual to join our Front of House team as a Customer Service Representative. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and ensuring our guests feel welcome and valued.Key Responsibilities:Welcome and engage every guestPrepare and serve...


  • Newport, Newport, United Kingdom Gather & Gather Full time

    Front of House Assistant - Newport At Gather & Gather, we're passionate about great food and great coffee. We're currently recruiting for a Front of House Assistant at Booker Magor. Key responsibilities:Food Service & Till OperationRecording H&S due diligenceCleaningVending OperationsWhat's in it for you?Personal Development and Training opportunitiesLife...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Agent to join our team at the Coldra Court Hotel. As a Front Office Agent, you will be responsible for providing exceptional customer service to our guests, handling check-ins and check-outs, and maintaining a high level of professionalism at all times.Key ResponsibilitiesWelcome and...


  • Newport, Newport, United Kingdom Bannatyne Full time

    Job Title: Front of House AssistantJob Summary: We are seeking a Front of House Assistant to join our team at Bannatyne. As the first point of contact for our guests, you will be responsible for creating a warm and welcoming atmosphere.Key Responsibilities:Greet and welcome guests with a friendly and professional demeanor.Manage spa bookings and...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    ROLE SUMMARY We are seeking a Night Front Office Agent to join our exceptional Front Office Team at the Coldra Court Hotel. Your presence will significantly contribute to delivering a truly memorable first impression for our guests. MAIN RESPONSIBILITIES As a Nights Front Office Agent, you will welcome and process guest check-ins and check-outs, utilizing...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job Title: Front of House SupervisorAbout the Role:We are seeking a skilled and experienced Front of House Supervisor to join our team at the Celtic Manor Resort. As a Front of House Supervisor, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience.Key Responsibilities:Support and...

  • Front Desk Associate

    4 weeks ago


    Newport, Newport, United Kingdom Aimbridge Hospitality Full time

    At Aimbridge Hospitality, we're looking for a talented Front Desk Associate to join our team at the Mercure Newport.As a key member of our front office team, you'll be the first and last point of contact for our guests, ensuring a smooth check-in and check-out process. You'll work closely with the Front Office Manager to ensure excellent customer service and...


  • Newport, Newport, United Kingdom Stonegate Group Full time

    Location: HogsheadWe're looking for a great team player to join our Front of House team. No experience is necessary, as we'll teach you the rest. You'll be responsible for welcoming and engaging every guest, preparing and serving high-quality food and drink, and making recommendations that elevate guest experiences.Key Responsibilities:Welcome and engage...


  • Newport, Newport, United Kingdom Bistrot Pierre - South Team Member Full time

    Why choose a career with Bistrot Pierre?We're looking for a talented Duty Manager to join our dynamic restaurant team. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences. Our restaurants are welcoming and inclusive environments where our staff can excel and develop in their roles.Our amazing benefits:Treat...


  • Newport, Newport, United Kingdom Whitbread Full time

    Work with Us at WhitbreadWe are currently recruiting for a Front of House Team Member in our Three Fish Beefeater location in Newport.You will be working 25 hours per week, with a pay rate of up to £11.49 per hour.Key Details:Pay Type: HourlyEmployment Indicator: PermanentAs a Front of House Team Member, you will be the friendly face of our restaurant,...


  • Newport, Newport, United Kingdom Stonegate Group Full time

    Location: HogsheadWe're looking for a talented and enthusiastic individual to join our Front of House team as a Pub Service Team Member. As a key member of our team, you'll be responsible for delivering exceptional guest experiences and ensuring our pub remains a warm and welcoming environment.Key Responsibilities:Welcome and engage every guest, making them...


  • Newport, Newport, United Kingdom Stonegate Group Full time

    Location: HogsheadWe're seeking a Front of House Team Member to join our team at Hogshead in Newport. As a people person who's passionate about delivering great experiences, you'll be the face of our pub, ensuring every guest feels welcome and valued.Key Responsibilities:Welcome and engage every guest, creating a warm and inviting atmospherePrepare and serve...


  • Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job Title: Front of House SupervisorDepartment: Front OfficeRate of Pay: Competitive hourly rate, plus excellent benefitsContract Type: Full TimeLocation: Newport, WalesJob Overview:We are seeking a talented hospitality expert to join our team as a Front of House Supervisor. As a key member of our Front Office team, you will be responsible for providing...


  • Newport, Newport, United Kingdom The Celtic Collection Full time

    Role OverviewWe are seeking an experienced Front Office Agent to join our exceptional Front Office Team at the Coldra Court Hotel. The ideal candidate will possess a calm and efficient demeanor, with excellent communication skills and a passion for delivering exceptional guest service.Key ResponsibilitiesWelcome and check-in guests, ensuring a seamless and...