Spa Operations Manager

2 days ago

Wakefield, Wakefield, United Kingdom Bannatyne Health Club Full time
Spa Manager Job Description

Job Title: Spa Manager

Location: Wakefield

Hours: 40

Rate of Pay: £13.00

About the Role

We are seeking a highly motivated and experienced Spa Manager to lead our team at Bannatyne Health Club. As a Spa Manager, you will be responsible for overseeing the daily operations of the spa, ensuring a seamless and relaxing experience for all guests.

Key Responsibilities
  • Lead and motivate a team of skilled therapists and support staff
  • Develop and implement strategies to increase spa revenue and client satisfaction
  • Perform a variety of spa treatments, including massages, facials, manicures, and pedicures
  • Maintain the highest standards of cleanliness, safety, and customer service
  • Manage inventory, budgets, and scheduling to ensure efficient spa operations
Requirements
  • NVQ Level 2 & 3 Beauty Therapy qualification or equivalent
  • KPI driven and results focused
  • Dynamic interpersonal skills and a customer-focused attitude
  • Excellent written and verbal communication skills
  • Proven experience of delivering excellent customer service
What We Offer

As a Spa Manager at Bannatyne Health Club, you will enjoy a range of benefits, including:

  • B-Fuelled - Complimentary lunch or breakfast
  • Flexible schedule
  • 28 days annual leave increasing with tenure
  • Free gym membership
  • Complimentary gym membership (after 2 years service)
  • Discounted Spa Treatments - 30%
  • Discounted Spa Goods - 20% ELEMIS Products
  • Discounted Meals and Beverages - 50% cafe/bar
Why Bannatyne?

Bannatyne Group is a leader in the health and wellness industry, known for its commitment to excellence and innovation. Our spas offer a serene escape for our guests and a fulfilling career path for our employees. As a Spa Manager at Bannatyne, you'll play a pivotal role in delivering the ultimate spa experience.

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