Spa Operations Manager
5 days ago
We are seeking a highly skilled and experienced Spa Manager to join our team at Bannatyne. As a Spa Manager, you will be responsible for overseeing the daily operations of our luxurious spa, ensuring a seamless and relaxing experience for all guests.
Key Responsibilities- Lead and motivate a team of skilled therapists and support staff to deliver exceptional customer service and experiences.
- Develop and implement strategies to increase spa revenue and client satisfaction.
- Perform a variety of spa treatments, including massages, facials, manicures, and pedicures, tailored to meet guests' individual needs.
- Maintain the highest standards of cleanliness, safety, and customer service.
- Manage inventory, budgets, and scheduling to ensure efficient spa operations.
- Create a positive and collaborative work environment that promotes professional growth and development.
- NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
- KPI driven and results focused.
- Dynamic interpersonal skills and a customer-focused attitude.
- Excellent written and verbal communication skills.
- Proven experience of delivering excellent customer service.
- Ability to work flexible hours, including weekends and holidays.
Bannatyne Group is a leader in the health and wellness industry, known for its commitment to excellence and innovation. Our spas offer a serene escape for our guests and a fulfilling career path for our employees. As a Spa Manager at Bannatyne, you'll play a pivotal role in delivering the ultimate spa experience.
We offer a range of benefits, including B-Fuelled, flexible scheduling, 28 days annual leave, free gym membership, and discounted spa treatments and goods. We also provide career and personal development training, mental health well-being and EAP services, length of service awards, staff awards and bonuses, and discounted entertainment and shopping.
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Spa Operations Manager
2 weeks ago
Wakefield, Wakefield, United Kingdom Bannatyne Full timeAbout the RoleWe are seeking a highly skilled and experienced Spa Manager to lead our luxury spa team at Bannatyne. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, driving revenue growth, and maintaining the highest standards of cleanliness and safety.Key ResponsibilitiesOversee daily spa...
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Spa Operations Manager
2 weeks ago
Wakefield, Wakefield, United Kingdom Bannatyne Full timeAbout the RoleWe are seeking a highly skilled and experienced Spa Manager to lead our luxury spa team at Bannatyne. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, driving revenue growth, and maintaining the highest standards of cleanliness and safety.Key ResponsibilitiesOversee daily spa...
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Spa Operations Manager
2 weeks ago
Wakefield, Wakefield, United Kingdom Bannatyne Full time{"h1": "Spa Manager Role at Bannatyne", "p": "At Bannatyne, we're seeking a skilled Spa Manager to lead our team and deliver exceptional experiences for our guests. As a Spa Manager, you'll oversee daily operations, manage a team of therapists and support staff, and develop strategies to increase spa revenue and client satisfaction.", "ul": [{"li": "NVQ...
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Spa Operations Manager
2 weeks ago
Wakefield, Wakefield, United Kingdom Bannatyne Full time{"h1": "Spa Manager Role at Bannatyne", "p": "At Bannatyne, we're seeking a skilled Spa Manager to lead our team and deliver exceptional experiences for our guests. As a Spa Manager, you'll oversee daily operations, manage a team of therapists and support staff, and develop strategies to increase spa revenue and client satisfaction.", "ul": [{"li": "NVQ...
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