Pharmaceutical Dispenser

4 weeks ago

Dover, Kent, United Kingdom White Cliffs Medical Centre Full time

Job Summary

We are seeking a highly skilled and experienced Pharmaceutical Dispenser to join our team at White Cliffs Medical Centre. As a key member of our dispensary team, you will be responsible for dispensing medicines to patients in accordance with practice policy and extant legislation.

Primary Responsibilities

  • Checking all medicines dispensed to ensure accuracy and quality
  • Dispensing medicines to patients safely and efficiently
  • Collecting prescription charges and maintaining accurate records
  • Maintaining stock levels and ordering supplies as needed
  • Receiving and storing supplies in accordance with current policy
  • Ensuring controlled drugs are dispensed in accordance with practice policy
  • Safe disposal of returned and/or out of date medicines
  • Processing repeat prescriptions within a 48-hour timeframe
  • Providing patients with advice regarding all prescription matters
  • Processing prescription requests via various channels
  • Assisting the dispensary manager in preparing monthly returns
  • Maintaining a clean and safe working environment

Secondary Responsibilities

  • Participating in audits as directed by the audit lead
  • Providing guidance and support to trainee dispensary staff and students
  • Remaining current with the latest guidance and ensuring the dispensary conforms to NICE, CQC etc. standards
  • Carrying out reception/admin duties as required

Person Specification

  • Qualified Dispenser (NVQ Level 2)
  • GCSE (or equivalent) English and Maths at Grade C (4) or above
  • Experience of working in a dispensary and with the general public/patients
  • Desirable: experience of working in primary care and broad knowledge of general practice

Skills and Qualities

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Ability to promote best practice regarding all pharmaceutical matters
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policy and procedure

Desirable Skills and Qualities

  • EMIS/SystmOne/Vision user skills
  • Capable of managing payments (invoices, cash etc)
  • Ability to effectively manage stock including ordering, rotation, disposal etc.

Personal Qualities

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure

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