Clinical Pharmacy Assistant
2 days ago
Job Summary
The Clinical Pharmacy Assistant will be responsible for supporting the dispensary team in ensuring a high level of service is delivered at all times. This will involve checking medicines dispensed, ensuring there are no discrepancies, and dispensing medicines to the entitled population safely and accurately.
Primary Responsibilities
- To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
- Dispensing medicines to the entitled population safely and accurately
- Collecting prescription charges in accordance with dispensary protocol
- Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
- Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
- Ensuring controlled drugs are dispensed in accordance with practice policy
- Safe disposal of returned and/or out of date medicines
- Ensuring all repeat prescriptions are processed within a 48-hour timeframe
- Providing patients with advice regarding all prescription matters
- Process prescription requests via email, phone, fax, face-to-face and online
- Processing Dossett boxes
- Assisting the dispensary manager in the preparation of monthly returns
- Maintaining a clean and safe working environment at all times
- Maintain accurate records at all times, read coding entries appropriately
Secondary Responsibilities
- Partake in audit as directed by the audit lead
- Provide guidance for trainee dispensary staff and students as necessary
- Remain current with the latest guidance ensuring the dispensary conforms to NICE, CQC etc guidance
- Carry out reception/admin duties
Person Specification
- Experience of working in a dispensary
- Experience working with the general public/patients
Qualifications
- Qualified Dispenser (NVQ Level 2)
- GCSE (or equivalent) English and Maths at Grade C (4) or above
Skills
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Ability to promote best practice regarding all pharmaceutical matters
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
Personal Qualities
- Poliite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Workplace
The successful candidate will be working at White Cliffs Medical Centre, where they will be supporting the dispensary team in delivering high-quality patient care.
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