Service Excellence Manager

1 day ago


Basingstoke, Hampshire, United Kingdom Mitchells & Butlers Leisure Retail Limited Full time

At Mitchells & Butlers Leisure Retail Limited, we are looking for a Service Excellence Manager to join our team. This Part Time Shift Leadership Role is an excellent opportunity to develop your leadership skills and contribute to the success of our restaurant.

The estimated salary for this position is £25,000 per annum, based on national averages for a restaurant supervisor in Basingstoke. However, please note that salaries can vary depending on individual circumstances.

In this role, you will be responsible for ensuring exceptional customer service and maintaining high standards of cleanliness and safety. You will also lead a team of staff and participate in their training and development.

Benefits:

  • Flexible shifts to fit around your needs
  • 33% discount across all our brands
  • 20% discount off friends and family dining
  • Wagestream – a financial toolkit for managing finances
  • Pension scheme and 28 days paid holiday
  • High-street shopping discounts
  • Free shares and employee helpline

Responsibilities:

  1. Act as a host, serve guests and confidently lead your team
  2. Be a shift leader and maintain high standards of cleanliness and safety
  3. Develop and train your team members


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