Director of Operational Excellence

5 days ago


Basingstoke, Hampshire, United Kingdom VERO HR Ltd Full time
Job Title: Director of Operational Excellence

We are pleased to announce an exciting opportunity for a highly skilled Director of Operational Excellence to join our client's team in Basingstoke.

The successful candidate will be responsible for overseeing the Operations & Customer Services Teams for both lending and deposits, as well as the Debt Recovery Team, ensuring all operations align with the regulatory framework.

This is a fantastic opportunity for a seasoned professional with strong leadership, organisational, and problem-solving skills to drive operational excellence and make a significant impact on the Bank's operational infrastructure.

  • Relevant academic and professional qualifications (Banking, Finance, or related field)
  • Previous experience in a senior level operations manager position within banking, finance or related industries, looking to step up to the next level
  • Strong understanding of finance and banking regulations.
  • Proven track record in managing complex projects, risks, and dependencies
  • Ability to build rapport with key internal and external stakeholders handle challenging situations.
  • Excellent organisational skills and attention to detail.
  • Salary of approximately £85,000-£105,000 per annum dependent on skills, knowledge, and experience.
  • Excellent benefits package including 25 days annual leave plus bank holidays, discretionary bonus scheme, pension contributions, employee assistance programme and death in service benefit.


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