Night Guest Service Manager
3 weeks ago
We are seeking a highly skilled and experienced Night Guest Service Manager to join our team at Hampton by Hilton Manchester Northern Quarter. As a key member of our hotel operations team, you will be responsible for ensuring the highest levels of customer satisfaction and maximizing revenue generation and productivity.
Key Responsibilities- Lead and develop the nights team to ensure effective delivery of sales and high standards of customer service
- Perform duty management shifts, ensuring the department is fully staffed in accordance with daily/weekly business levels
- Ensure clear and straightforward communication is maintained through the front of house and all other operational departments
- Be responsible for ensuring a high standard of public relations with all guests, dealing with any complaints or compliments and reporting them to the senior management team
- Safety and security of the building during the night
- Discounted hotel room rates for you and your friends and family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships.
-
Night Guest Service Manager
2 months ago
Manchester, United Kingdom RBH Full timeJob Title: Night Guest Service ManagerAt RBH, we're passionate about delivering exceptional guest experiences. As a Night Guest Service Manager, you'll play a vital role in ensuring our hotel's high standards are met, even after hours.Key Responsibilities:Lead and develop the Nights Team to achieve sales targets and deliver exceptional customer...
-
Night Guest Service Manager
2 months ago
Manchester, United Kingdom RBH Full timeJob Title: Night Guest Service ManagerAt RBH, we're passionate about delivering exceptional guest experiences. As a Night Guest Service Manager, you'll play a vital role in ensuring our hotel's high standards are met, even after hours.Key Responsibilities:Lead and develop the Nights Team to achieve sales targets and deliver exceptional customer...
-
Night Guest Service Manager
2 weeks ago
Manchester, United Kingdom RBH Full timeJob Title: Night Guest Service ManagerJob Summary:We are seeking a highly motivated and experienced Night Guest Service Manager to join our team at Hampton by Hilton Manchester Northern Quarter. As a Night Guest Service Manager, you will be responsible for ensuring the highest levels of customer satisfaction in the hotel, while also assisting in maximizing...
-
Night Guest Service Manager
3 weeks ago
Manchester, United Kingdom RBH Full timeJob Title: Night Guest Service ManagerJob Summary:We are seeking a highly motivated and experienced Night Guest Service Manager to join our team at Hampton by Hilton Manchester Northern Quarter. As a Night Guest Service Manager, you will be responsible for ensuring the highest levels of customer satisfaction in the hotel, while also maximizing all areas of...
-
Guest Services Assistant
5 months ago
Manchester, United Kingdom Holiday Inn Express Manchester Arena Full timeJob description **What you’ll be doing!** Holiday Inn Express Manchester Arena requires a Guest Service Assistant - Nights to join our team. As a Guest Service Assistant - Nights, you’ll play a vital role in the function of the hotel overnight, a key team member supporting all departments, ensuring the comfort, relaxation and safety of all our guests...
-
Guest Services Assistant
5 months ago
Manchester, United Kingdom Holiday Inn Express Manchester Arena Full timeJob description **What you’ll be doing!** Holiday Inn Express Manchester Arena requires a Guest Service Assistant - Nights to join our team. As a Guest Service Assistant - Nights, you’ll play a vital role in the function of the hotel overnight, a key team member supporting all departments, ensuring the comfort, relaxation and safety of all our guests...
-
Night Guest Service Manager
2 weeks ago
Manchester, United Kingdom RBH Full timeHotel Operations ManagerAt RBH Hospitality Management, we are passionate about delivering exceptional customer experiences. As a Hotel Operations Manager, you will play a key role in ensuring the smooth operation of our hotel, providing a welcoming and comfortable environment for our guests.Key Responsibilities:Lead and develop the hotel team to achieve high...
-
Night Guest Service Manager
4 months ago
Manchester, United Kingdom RBH Full timeHampton by Hilton Manchester Northern Quarter , 41 Rochdale Road, Manchester, Lancashire, M4 4HT SHARE: JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our...
-
Guest Services Ambassador
5 months ago
Manchester, United Kingdom Rapport Guest Services Full timeJob Introduction We are recruiting **Guest Services Ambassador** to join our Rapport team at one of our prestigious client offices in **Manchester**. The client is one of the Big Four Accountancy firms in the world, and you will play a crucial role in delivering a 5* memorable experience to our clients, guests, visitors, and key stakeholders. **_This is a...
-
Guest Services Ambassador
5 months ago
Manchester, United Kingdom Rapport Guest Services Full timeJob Introduction We are recruiting **Guest Services Ambassador** to join our Rapport team at one of our prestigious client offices in **Manchester**. The client is one of the Big Four Accountancy firms in the world, and you will play a crucial role in delivering a 5* memorable experience to our clients, guests, visitors, and key stakeholders. **_This is a...
-
Guest Services Ambassador
5 months ago
Manchester, United Kingdom Rapport Guest Services Full timeJob Introduction **We are delighted to be recruiting a Guest Services Ambassador to join a brand-new Rapport team at our client's offices located in Manchester. **Our client is a UK is a leading IT company which brings together the right technology & expertise to solve your most complex organisational challenges. **_This is a full-time, permanent role (40...
-
Night Manager
3 weeks ago
Manchester, United Kingdom Millennium Hotels and Resorts Full timeThe Copthorne Hotel Manchester is seeking an experienced Night Manager who will be responsible for the smooth operation of the hotel during the night to ensure high standards of guest satisfaction are achieved consistently.Responsibilities will include receiving a hand-over from the Duty Manager and ensuring that all aspects of night service are dealt with...
-
Night Manager
2 weeks ago
Manchester, United Kingdom The Alan Full timeHotel Nighttime CoordinatorAs a key member of our team, you will be responsible for ensuring the smooth operation of our hotel during nighttime hours. This includes handling guest services, security, and compliance with health and safety standards.Key Responsibilities:Lead and supervise the night team, promoting high standards of guest service.Handle guest...
-
Night Manager
2 weeks ago
Manchester, United Kingdom The Alan Full timeJOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the...
-
Night Manager
4 weeks ago
Manchester, United Kingdom Millennium Hotels and Resorts Full timeJob Title: Night ManagerWe are seeking an experienced Night Manager to join our team at the Copthorne Hotel Manchester. As a Night Manager, you will be responsible for the smooth operation of the hotel during the night, ensuring high standards of guest satisfaction are achieved consistently.Key Responsibilities:Receiving a hand-over from the Duty Manager and...
-
Night Manager
4 weeks ago
Manchester, United Kingdom Millennium Hotels and Resorts Full timeJob Title: Night ManagerWe are seeking an experienced Night Manager to join our team at the Copthorne Hotel Manchester. As a Night Manager, you will be responsible for the smooth operation of the hotel during the night, ensuring high standards of guest satisfaction are achieved consistently.Key Responsibilities:Receiving a hand-over from the Duty Manager and...
-
Night Manager
1 week ago
Manchester, United Kingdom RBH Hospitality Management Full timeNight Manager - The AlanJOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are...
-
Guest Service Manager
3 weeks ago
Manchester, United Kingdom Heeton UK Full timeJob Title: Guest Service ManagerHeeton UK is seeking a highly skilled Guest Service Manager to join our team in Manchester. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of service are maintained.Key Responsibilities:Liaise with Housekeeping and Maintenance...
-
Night Operations Manager
2 weeks ago
Manchester, United Kingdom LGH Hotels Management Limited Full timeNight Manager Role at LHG Hotels Management LimitedWe are seeking a highly skilled and experienced Night Manager to oversee the hotel's overnight operations and ensure that our guests have a safe and comfortable stay.Key Responsibilities:Manage the Night Staff: Ensure that all night staff are performing their duties to a high standard, providing excellent...
-
Guest Services Manager
5 days ago
Manchester, United Kingdom Treehouse Manchester Full timeGrow with us...We love this role at SH Hotels & Resorts because it has so many different facets. Theres abundant opportunity to be creative, warm, imaginativeand refresh your leadership skills in our Guest Services department. Treehouse Hotel Manchesterhas an opportunity for a service-minded Guest Services Manager to lead and inspire our great-natured...