Customer Service Specialist

2 days ago


Huntingdon, Cambridgeshire, United Kingdom OneRetail Full time
Job Description

We are seeking a skilled Beverage Preparation Expert to join our team at OneRetail. As a key member of our customer service team, you will be responsible for preparing high-quality drinks and serving food that delights our customers.

You will work on a part-time basis, with a regular schedule of 20 hours per week across 3 out of 7 days. Your role will involve maintaining a clean bar area, processing payments, and representing Costa in a positive manner.

Your Key Responsibilities:
  • Prepare perfectly blended drinks and serve high-quality food that meets our customer expectations.
  • Maintain a clean and organized bar area, ensuring it is free from hazards and adheres to health and safety regulations.
  • Process payments efficiently and accurately, handling cash and credit card transactions.
  • Represent Costa in a positive manner, providing exceptional customer service and building strong relationships with our clients.
  • Comply with Food Handling & Hygiene standards, maintaining the highest level of cleanliness and hygiene in all areas of the bar.
  • Comply with Health & Safety regulations, reporting any maintenance needs or concerns promptly.
Our Ideal Candidate:
  • Must have previous experience in customer service, with excellent communication and interpersonal skills.
  • Be able to work under pressure, handling multiple tasks simultaneously and maintaining a high level of productivity.
  • Demonstrate exceptional timekeeping and reliability, adhering to our company's attendance and punctuality policies.
  • Possess hands-on experience with brewing equipment, including coffee machines and grinders.
Salary and Benefits:

The estimated annual salary for this position is £14,000 - £16,000, depending on experience. As a valued member of our team, you will also receive competitive pay, great perks, and unrivalled opportunities for learning and development.



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