Customer Service Engineer

2 days ago


Huntingdon, Cambridgeshire, United Kingdom NEC Software Solutions Full time
About This Role

We are currently looking for a Customer Service Engineer to join our team at NEC Software Solutions.

In this role, you will be responsible for providing expert technical support to our customers, resolving complex issues, and collaborating with internal teams to deliver exceptional results.

The successful candidate will possess excellent problem-solving skills, a deep understanding of software applications, and the ability to communicate complex information to customers.

A salary of £37,500 per annum reflects the importance of this role in driving customer satisfaction and loyalty.

Your Skills and Qualifications

  • You have a strong background in software application support, including experience with SQL and Oracle systems.
  • You possess excellent communication and interpersonal skills, able to build rapport with customers and colleagues alike.
  • You are able to work independently, prioritise tasks, and manage your time effectively to meet deadlines.

Our Benefits

  • A salary of £37,500 per annum.
  • 25 days paid holiday, plus bank holidays.
  • A comprehensive benefits package, including life assurance and a Group Pension Plan.
  • Ongoing training and development opportunities to enhance your skills and career prospects.


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