Customer Service Operations Coordinator
2 weeks ago
Job Overview
We are seeking a highly organized and detail-oriented individual to provide exceptional customer service while managing administrative tasks in our Huntingdon-based office.
Key Responsibilities- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Handle complaints and resolve issues effectively, ensuring high levels of customer satisfaction.
- Manage customer accounts and process requests with precision and attention to detail.
- Provide product or service information and advice to customers, showcasing expertise and knowledge.
- Perform data entry, filing, and record-keeping with accuracy and efficiency.
- Assist with database maintenance and CRM system updates, ensuring seamless data integration.
- Liaise with other departments for effective service delivery, fostering strong working relationships.
- Collaborate with the team to improve customer service processes, driving continuous improvement.
- Provide administrative support to management and colleagues, contributing to a positive and productive work environment.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with experience in using software applications to enhance productivity.
Estimated Salary: £25,500 - £27,500 per annum, depending on experience. The successful candidate will be rewarded with a competitive salary, opportunities for career growth, and a supportive work environment.
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Transport Coordinator
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Logistics Coordinator
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Despatch Logistics Coordinator
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UK Despatch Coordinator Position
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Logistics Coordinator
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Departmental Operations Coordinator
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Food Service Operations Coordinator
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Despatch Administrator Role
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