Helpdesk Service Specialist

2 weeks ago


Huntingdon, Cambridgeshire, United Kingdom NEC Software Solutions Full time

At NEC Software Solutions, we are committed to providing exceptional customer service and support. As a Helpdesk Service Specialist, you will play a vital role in ensuring our customers receive timely and effective assistance for their software application needs.

About the Role

This is a dynamic position that requires strong analytical and problem-solving skills, as well as excellent communication abilities. The ideal candidate will have a good understanding of ITIL principles and be able to apply them effectively in a fast-paced environment.

The estimated salary for this position is around £45,000-£55,000 per annum, depending on experience.

We offer a range of benefits, including 25 days paid holiday, life assurance cover, and a Group Pension Plan. Our team is dedicated to supporting each other and our customers, and we strive to maintain a positive and inclusive work environment.

To be successful in this role, you will need to have a pre-existing right to work and travel within the UK. We are an equal opportunities employer and welcome applications from all communities.



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