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Concierge Assistant

2 months ago

Bury St, Suffolk, United Kingdom Sanctuary Group Full time
About the Role

We are seeking a skilled and compassionate Concierge to join our team at Sanctuary Supported Living. As a Concierge, you will be the first point of contact for our customers, providing a warm and welcoming experience.

Key Responsibilities
  • Develop and maintain positive relationships with customers, helping them to develop life skills and independence.
  • Handle emergency and challenging situations with professionalism and empathy.
  • Organize and run social activities to promote a sense of community and well-being.
  • Contribute to the security and safety of the service, including fire safety checks.
  • Write and update customer notes to ensure accurate records.
Requirements
  • Experience working with vulnerable adults or young people, preferably in a residential setting.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Confident use of IT systems.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
  • The chance to make a real difference in the lives of our customers.