![Kohler](https://media.trabajo.org/img/noimg.jpg)
Assistant Head Concierge
3 months ago
The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care.
**Why Join Our Team?**
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf, and we are the home of great guest service. People are our passion, and we believe each associate plays a vital role in providing memorable memories to our guests.
We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.
We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to employee assistance line (EAP) and FREE fitness access.
Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants and spa. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.
When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay overnight at a discounted rate, where available.
A career at Old Course Hotel, what’s not to love?
**About the Role**
Our Front of House Team are the stars of our resort who warmly welcome our guests and are their point of contact throughout their stay with us. We have a new and exciting opportunity for a Assistant Head Concierge to join our team, on a permanent full-time basis of 40 hours per week. You will support our team in providing excellent customer service, ensuring all guests have a memorable and magical stay.
**Duties and Responsibilities**
**Old Course Hotel Arrival Responsibilities**
- Greet guests with “sense of arrival” by using proper greeting and last name.
- Ensure that guests are met before walking into the hotel lobby.
- Ensure guests are introduced to the Receptionists.
- Upon identification of guest and room number, analyze the logistics and the most efficient procedures of bringing luggage to guest’s room.
- Ensure that once in the guest’s room, hang any garments in the closet and explain the closet amenities and place any luggage on a luggage rack. Proceed to explain the guest directory, TV, bathroom fixtures, lighting, fire exits, and retrieve ice if requested.
- Park guest’s vehicle if requested or give directions to our parking areas.
- Assist Reception Team with check-ins when required ensuring all procedures are followed. Refer to the Receptionist job description.
- Perform Doorman duties as required by the business.
**Old Course Hotel Departure Responsibilities**
- Promptly and courteously greet guests with the proper greeting and use their last name.
- Remove luggage from guest’s room and bring it to the appropriate area, lobby, parking area, store in storage closet, or load into guest’s vehicle.
- Retrieve vehicle when requested.
- Assist Reception Team with check outs when required ensuring all procedures are followed.
- Perform Doorman duties as required by the business.
**Message and Delivery Responsibilities**
- Deliver messages from Front Desk or Concierge to guests.
- Deliver newspapers to guest’s room upon request.
- Deliver amenities or a package to guest’s room.
- Any other miscellaneous deliveries required by guests or hotel staff.
**Work Area Responsibilities**
- Maintain a clean work area, including Library, Business Centers, Entire Lobby, Concierge Desk, and storage closet. Furniture should be arranged properly, and debris should be picked up continuously.
- Be aware of the outside facilities and make sure to maintain a clean front entrance.
- Doorways and outlying areas swept daily.
- Outside ashtrays and bins are emptied when full
- Clean any handprints or dirt on the windows.
- The door and walkway are properly lit.
**Information Responsibilities**
- Maintain a working knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions. Have a working knowledge of all Old Course Hotel facilities, including Kohler Waters Spa, golf courses and Dukes. Also have a general knowledge of the history of Kohler Company, St Andrews, and The Old Course Hotel.
- Promote all hotel restaurants and special daily promotions.
- Make reservations for guests - Kohler Water Spa, Dining (on and off property), outdo
-
Concierge
3 months ago
St. Andrews, United Kingdom AccorHotel Full time**Company Description** Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf. Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning...
-
Concierge Supervisor
2 months ago
St Andrews, United Kingdom Accor Full timeCompany Description Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic Five-Star luxury hotels and resorts in the Home of Golf. Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and award-winning spa...
-
Lead Concierge
2 months ago
St Albans, United Kingdom Sopwell House Full time**Scope & General Purpose of Job** Sopwell House Country Hotel & Spa enables our guests to escape from it all but is still within easy reach of London, with 128 stylish bedrooms and suites including 16 Mews Apartments, exceptional service, delicious food and our opulent spa is why Sopwell House has established itself as one of the leading Hotel’s &...
-
Concierge
3 months ago
St Ives, United Kingdom Carbis Bay Hotel Full timeWe are currently seeking a Concierge to join out team.**The role**: Carbis Bay Estate are currently recruiting for an enthusiastic and committed concierge. This is an exciting opportunity to join a dedicated team working for an award winning, luxury brand. **Responsibilities**: As Concierge on the door, you will be the first face the guest sees on arrival...
-
Night Concierge
2 weeks ago
St James's, United Kingdom Claibon Recruitment Full timeNight Concierge 7pm to 7am 4 on 4 off Green Park SW1 £29,000 Exceptional and experienced Concierge required to join a small high end residential building. Candidates need only apply if they totally self-disciplined and are highly experienced in customer service and dealing with VIP clients and possess a critical eye for detail when it comes to carrying...
-
Day Concierge
2 weeks ago
St James's, United Kingdom Claibon Recruitment Full timeDay Concierge 7am to 7pm 4 on 4 off Green Park SW1 £27,000 Exceptional and experienced Concierge required to join a small high end residential building. Candidates need only apply if they totally self-disciplined and are highly experienced in customer service and dealing with VIP clients and possess a critical eye for detail when it comes to carrying...
-
Day Concierge
6 days ago
St James's, United Kingdom Claibon Recruitment Full timeDay Concierge7am to 7pm 4 on 4 offGreen Park SW1£27,000Exceptional and experienced Concierge required to join a small high end residential building. Candidates need only apply if they totally self-disciplined and are highly experienced in customer service and dealing with VIP clients and possess a critical eye for detail when it comes to carrying out...
-
Night Concierge
7 days ago
St James's, United Kingdom Claibon Recruitment Full timeNight Concierge7pm to 7am 4 on 4 offGreen Park SW1£29,000Exceptional and experienced Concierge required to join a small high end residential building. Candidates need only apply if they totally self-disciplined and are highly experienced in customer service and dealing with VIP clients and possess a critical eye for detail when it comes to carrying out...
-
Night Concierge
17 hours ago
St James's, United Kingdom Claibon Recruitment Full timeJob Title: Night ConciergeJob Summary:We are seeking an exceptional and experienced Concierge to join our team at a small, high-end residential building in London. The successful candidate will be responsible for providing exceptional customer service and ensuring the smooth running of the building's front desk and lobby.Key Responsibilities:Hold keys and...
-
Spa Concierge
5 months ago
St. Philip, United Kingdom The Crane Resort Full timeThe resort is seeking a passionate, professional and self-driven individual to join our Serenity Spa Team. **Spa Concierge** - Greet and welcome spa guests in a warm and friendly manner. - Provide information about spa services and packages. - Assist guests with appointment bookings, cancellations, and inquiries. - Ensure a seamless check-in and check-out...
-
Finance Assistant
3 months ago
St. Andrews, United Kingdom Sports Travel Group Limited Full time**Job Specification: Finance Assistant** London or St Andrews, Scotland / Hybrid We’re looking for a capable and detail oriented finance assistant to help with day-to-day financial operations within the business. **About Us** Sports Travel Group is a premium sector B2C and B2B tour operator and event organiser. Our three founders have long histories in...
-
Assistant Head Chef
3 months ago
St Andrews, United Kingdom Zizzi Full timeCalling all Pizza lovers!!.......(Pasta lovers are welcome too) Assistant Head Chef Competative Salary plus benefits As Assistant Head Chef you will be a senior part of the kitchen team. Having the ability to run the kitchen in the head chefs absence. Understanding the need for great leadership and having an unparalleled passion for food. What...
-
Assistant Head Chef
2 months ago
St Andrews, United Kingdom Zizzi Full timeAssistant Head Chef - Comp - St AndrewsCalling all Pizza lovers!!.......(Pasta lovers are welcome too) Assistant Head Chef Competative Salary plus benefits As Assistant Head Chef you will be a senior part of the kitchen team. Having the ability to run the kitchen in the head chefs absence. Understanding the need for great leadership and having an...
-
Residential Night Sia Concierge
3 months ago
St Pancras, United Kingdom NSN Corporation Ltd Full timeAn amazing opportunity for an SIA licenced Security Concierge in a high-end residential building! We are looking for a Security Concierge to join our amazing team in Central London. This position is **full time and permanent, **and we would love to offer stable employment with great working conditions to a committed SIA licensed team player. **- Full time,...
-
Concierge Security Officer
7 days ago
Bury St, Suffolk, United Kingdom Kingdom Services Group Ltd Full timeJob SummaryWe are seeking a highly skilled and experienced Concierge Security Officer to join our team at Kingdom Services Group Ltd. As a key member of our security team, you will be responsible for providing a high level of security and customer service to our clients.Key ResponsibilitiesProvide a smart concierge desk service with high visibility security...
-
Assistent Ambtelijk Secretaris
2 months ago
St Andrews, Fife, United Kingdom Golf Traveller Full time €24,000 - €26,000About Us Sports Travel Group is a premium sector B2C and B2B golf tour operator and event organiser. Our three founders have long histories in golf travel, hospitality and events and are seeking to change the way golf travel is presented and consumed. Our global client portfolio includes elite private clubs, leisure and golf tour operators, agents and...
-
Concierge Security Officer
3 months ago
Bury St Edmunds, United Kingdom Kingdom Services Group Ltd Full timeAn excellent opportunity has arisen for a Concierge Security Officer to join Kingdom Services Group Ltd, working at a supported living site in the Bury St Edmonds, IP33 area. The Security officer is to provide a smart concierge desk service with high visibility security patrolling throughout the shift. Applicants will need to undertake an...
-
Concierge Security Officer
5 days ago
Bury St Edmunds, United Kingdom Kingdom Services Group Ltd Full timeAn excellent opportunity has arisen for a Concierge Security Officer to join Kingdom Services Group Ltd, working at a supported living site in the Bury St Edmonds, IP33 area. The Security officer is to provide a smart concierge desk service with high visibility security patrolling throughout the shift. Applicants will need to undertake an...
-
Head Brewer
3 months ago
St. Andrews, United Kingdom St Andrews Brewing Company Full time**Head Brewer** The St Andrews Brewing Company are looking to recruit an experienced full-time brewer to lead the production of our award winning beers and help us to continue to grow and develop the brewery. **Primary Responsibilities** - Lead brewing team - Ensuring conformance to SALSA Plus Beer - Scheduling daily/weekly production activities alongside...
-
Head Chef
1 week ago
St. Andrews, United Kingdom Valor Hospitality Europe Full timeHead Chef - St Andrews Seaton House, St Andrews' newest 5-star hotel opening in February 2025 is seeking an extraordinary Head Chef to lead our culinary experience. This is a unique opportunity to work alongside the renowned Roy Brett and his acclaimed Edinburgh seafood restaurant, Ondine. As Head Chef, you will have the unparalleled opportunity to shape...