Ocean Freight Specialist

4 weeks ago


Birmingham, Birmingham, United Kingdom Metro Full time

At Metro, we're seeking a skilled Ocean Freight Specialist to join our team. As a key member of our operations team, you'll be responsible for building and maintaining strong relationships with customers, carriers, and suppliers to negotiate and confirm rates effectively.

Key Responsibilities:

  • Receive customer quotations and negotiate rates with carriers and suppliers to maximize cost-effectiveness.
  • Prepare and submit customer quotations and proposals within agreed timeframes.
  • Work closely with our in-house system to create and issue quotations.
  • Communicate with customers to manage and follow up on quotes to ensure timely feedback and analysis.
  • Track success and failure rates of quotes and report back to management.
  • Develop and build relationships with customers to provide exceptional service and support.
  • Monitor carrier websites and notifications to stay up-to-date on industry developments.

Requirements:

  • Industry knowledge of ocean freight, including imports, exports, and cross-trade.
  • Strong numerical and commercial skills, with the ability to analyze data and make informed decisions.
  • Excellent written and verbal communication skills, with the ability to work effectively with customers and internal stakeholders.
  • Proactive and team-oriented, with a strong attention to detail and ability to work under pressure.

Why Metro?

  • Competitive salary and bonus structure.
  • Access to our benefits, discounts, and wellness platform.
  • Opportunities for training and development to help you grow in your career.


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