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Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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Patient Services Coordinator
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Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care through continuous improvement and efficient integrated pathways.Based in a speciality POD office, the post holder will be the point of contact for all administrative and clerical issues relating to patients' pathway of care,...
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Patient Services Coordinator
4 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care through continuous improvement and efficient integrated pathways.Based in a speciality POD office, the post holder will be the point of contact for all administrative and clerical issues relating to patients' pathway of care,...
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Patient Services Coordinator
4 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main ResponsibilitiesProvide administrative support to consultant and...
Patient Services Coordinator
2 months ago
About the Role
We are seeking a highly organized and customer-focused individual to join our team as a Patient Services Administrator. As a key member of our Administration Centre, you will play a vital role in providing an efficient and cost-effective administrative service to our community services.
Main Responsibilities
- Provide a patient-focused service by responding to queries from patients, referrers, and staff in a timely and professional manner.
- Administer patient appointments for community clinics, using telephonic equipment and software to support the Administration Centre.
- Take receipt of patient referrals and input relevant information into the electronic patient record.
- Allocate patient referrals appropriately within services.
- Manage appointment bookings on the electronic patient record system.
- Provide accurate written confirmation of appointments to patients.
- Create and maintain databases and spreadsheets, ensuring accurate recording of information.
About Us
Epsom and St Helier University Hospitals NHS Trust is a leading provider of healthcare services in the region. We are committed to delivering high-quality patient care and are seeking a dedicated individual to join our team.
Person Specification
- High level of customer service
- Accuracy and attention to detail
- Able to work as part of a team
- Good knowledge of Microsoft packages
