Patient Services Coordinator
3 weeks ago
The Patient Services Administrator will play a vital role in supporting the delivery of high-quality patient care through dedicated administrative and clerical support. This position will be based in a specialty POD office, serving as the primary point of contact for all administrative and clerical issues related to patients' pathways of care.
Main Responsibilities- Provide administrative support to consultant/clinical teams, including the management of clinicians' diaries/timetables.
- Ensure high levels of patient care and clinician satisfaction by being an accessible, customer-focused, and knowledgeable point of contact.
- Work as part of an admin & clinical team to ensure patients are admitted efficiently for outpatient appointments, pre-admission appointments, investigative treatments, diagnostic procedures, and inpatient & day-case operations within national guidelines and in accordance with the trust's Patients Access, Booking and Choice Policy & 18 Week Referral to Treatment, Going Further on Cancer Waits.
- Attend regular meetings with consultant teams, MDT teams, clinical staff, clinical directorates/departments, and/or general managers as required, including minute-taking.
- Ensure that the information on referral letters, outpatient status forms, and waiting list cards is recorded accurately and comprehensively on the Trust PAS/EPR system.
- Verify patient identity details, including demographic information, during patient encounters and amend PAS letters and patient leaflets to ensure information is accurate and current.
Epsom and St Helier University Hospitals NHS Trust cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
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Patient Services Coordinator
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Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob SummaryWe are seeking a highly organized and customer-focused Patient Services Administrator to join our team at Epsom and St Helier University Hospitals NHS Trust. As a key member of our Administration Centre, you will provide a patient-focused service by responding to queries from patients, referrers, and staff in a timely and professional manner.Main...
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Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob SummaryWe are seeking a highly organized and customer-focused Patient Services Administrator to join our team at Epsom and St Helier University Hospitals NHS Trust. As a key member of our Administration Centre, you will provide a patient-focused service by responding to queries from patients, referrers, and staff in a timely and professional manner.Main...
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Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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Patient Services Coordinator
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Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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Patient Services Coordinator
4 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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Patient Services Coordinator
4 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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3 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care through continuous improvement and efficient integrated pathways.Based in a speciality POD office, the post holder will be the point of contact for all administrative and clerical issues relating to patients' pathway of care,...
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Patient Services Coordinator
3 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care through continuous improvement and efficient integrated pathways.Based in a speciality POD office, the post holder will be the point of contact for all administrative and clerical issues relating to patients' pathway of care,...
