Patient Services Coordinator
3 weeks ago
We are seeking a highly organized and customer-focused Patient Services Administrator to join our team at Epsom and St Helier University Hospitals NHS Trust. As a key member of our Administration Centre, you will provide a patient-focused service by responding to queries from patients, referrers, and staff in a timely and professional manner.
Main Responsibilities- Take receipt of patient referrals and input relevant information into the electronic patient record.
- Allocate patient referrals appropriately within services.
- Manage patient appointments on the electronic patient record system.
- Provide accurate written confirmation of appointments to patients.
- Create and maintain databases/spreadsheets, ensuring accurate recording of information.
We are a collaborative team that values flexibility and teamwork. As a Patient Services Administrator, you will work flexibly to meet service needs, provide cross-cover to colleagues when required, and participate in team development events as needed.
Job Responsibilities- Take initiative in suggesting improvements to administrative processes to ensure efficiency and cost-effectiveness.
- Liaise with GPs regarding patient referrals, both verbally and in writing.
- Manage supplementary information required to support referrals.
- Communicate clearly and concisely with clinical colleagues to ensure effective processing of referrals and patient information.
- Answer referrers and patient queries in a polite and courteous manner, transferring calls as necessary.
- Administer processes to collate satisfaction feedback from patients and referrers.
- Maintain the integrity of patient data on the electronic patient record, including creating and updating records.
- Deal with incoming/outgoing correspondence from internal and external agencies efficiently and effectively.
- Ensure all letters, memos, and reports created by the team are accurate and meet Trust branding guidelines.
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Patient Services Coordinator
4 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob SummaryWe are seeking a highly organized and customer-focused Patient Services Administrator to join our team at Epsom and St Helier University Hospitals NHS Trust. As a key member of our Administration Centre, you will provide a patient-focused service by responding to queries from patients, referrers, and staff in a timely and professional manner.Main...
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Patient Services Coordinator
4 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob SummaryWe are seeking a highly organized and customer-focused Patient Services Administrator to join our team at Epsom and St Helier University Hospitals NHS Trust. As a key member of our Administration Centre, you will provide a patient-focused service by responding to queries from patients, referrers, and staff in a timely and professional manner.Main...
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Patient Services Coordinator
2 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob SummaryWe are seeking a highly organized and customer-focused Patient Services Administrator to join our team at Epsom and St Helier University Hospitals NHS Trust. As a key member of our Administration Centre, you will play a vital role in providing an efficient and cost-effective administrative service to our community services.Main...
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Patient Services Coordinator
1 week ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Administrator to join our team at Epsom and St Helier University Hospitals NHS Trust. As a key member of our Administration Centre, you will provide a patient-focused service by responding to queries from patients, referrers, and staff in a timely and professional manner.Main...
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Patient Services Coordinator
6 days ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Administrator to join our team at Epsom and St Helier University Hospitals NHS Trust. As a key member of our Administration Centre, you will provide a patient-focused service by responding to queries from patients, referrers, and staff in a timely and professional manner.Main...
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Patient Services Coordinator
4 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob SummaryWe are seeking a highly organized and customer-focused Patient Services Administrator to join our team at Epsom and St Helier University Hospitals NHS Trust. As a key member of our Administration Centre, you will provide an efficient and cost-effective administrative service across our community services.Main ResponsibilitiesTake receipt of...
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Patient Services Coordinator
4 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob SummaryWe are seeking a highly organized and customer-focused Patient Services Administrator to join our team at Epsom and St Helier University Hospitals NHS Trust. As a key member of our Administration Centre, you will provide an efficient and cost-effective administrative service across our community services.Main ResponsibilitiesTake receipt of...
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Patient Services Coordinator
1 month ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob SummaryWe are seeking a highly organized and customer-focused Patient Services Administrator to join our team at Epsom and St Helier University Hospitals NHS Trust. As a key member of our Administration Centre, you will provide an efficient and cost-effective administrative service across our community services.Main ResponsibilitiesTake receipt of...
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Patient Services Coordinator
1 month ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob SummaryWe are seeking a highly organized and customer-focused Patient Services Administrator to join our team at Epsom and St Helier University Hospitals NHS Trust. As a key member of our Administration Centre, you will provide an efficient and cost-effective administrative service across our community services.Main ResponsibilitiesTake receipt of...
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Patient Services Coordinator
3 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe Patient Services Administrator will play a vital role in supporting the delivery of high-quality patient care through dedicated administrative and clerical support. This position will be based in a specialty POD office, serving as the primary point of contact for all administrative and clerical issues related to patients' pathways of...
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Patient Services Coordinator
3 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe Patient Services Administrator will play a vital role in supporting the delivery of high-quality patient care through dedicated administrative and clerical support. This position will be based in a specialty POD office, serving as the primary point of contact for all administrative and clerical issues related to patients' pathways of...
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Patient Pathway Coordinator Specialist
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Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeAbout the RoleThe Patient Pathway Coordinator will play a key role in supporting the Gastroenterology team in implementing a new pathway for patients undergoing a procedure. This alternative to traditional endoscopy aims to improve patient experience by providing support, information, and reassurance throughout their diagnostic pathways.Main...
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Patient Services Coordinator
3 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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Patient Services Coordinator
3 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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Patient Services Coordinator
4 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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Patient Services Coordinator
4 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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Patient Services Coordinator
4 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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Patient Services Coordinator
1 month ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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Patient Services Coordinator
3 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care through continuous improvement and efficient integrated pathways.Based in a speciality POD office, the post holder will be the point of contact for all administrative and clerical issues relating to patients' pathway of care,...
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Patient Services Coordinator
3 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care through continuous improvement and efficient integrated pathways.Based in a speciality POD office, the post holder will be the point of contact for all administrative and clerical issues relating to patients' pathway of care,...
