Patient Services Coordinator

1 week ago


Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

Job Summary

We are seeking a highly organized and detail-oriented Patient Services Administrator to join our team at Epsom and St Helier University Hospitals NHS Trust. As a key member of our Administration Centre, you will provide a patient-focused service by responding to queries from patients, referrers, and staff in a timely and professional manner.

Main Responsibilities

Key responsibilities include taking receipt of patient referrals, inputting relevant information into the electronic patient record, and allocating referrals appropriately within services. You will also be responsible for appointment management, providing accurate written confirmation of appointments to patients, and maintaining databases/spreadsheets.

About Us

As a Patient Services Administrator, you will work flexibly to meet service needs, provide cross-cover to colleagues when required, and participate in team development events as needed. You will also be responsible for maintaining the integrity of patient data on electronic patient records and ensuring that all information is accurately recorded.

Person Specification

We are looking for a candidate with a high level of customer service, accuracy, and attention to detail. Previous experience in an administrative role is essential, and a working knowledge of NHS procedures is desirable. You should be able to work as part of a team and have good knowledge of Microsoft packages.



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