Patient Services Coordinator
3 weeks ago
The post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.
Main Duties- Work as part of an admin and clinical team to ensure patients are admitted efficiently for outpatient appointments, pre-admission appointments, investigative treatments, diagnostic procedures, and inpatient and day-case operations within national guidelines and trust policies.
- Attend regular meetings with consultant teams, MDT teams, clinical staff, clinical directorates/departments, and/or general managers as required, including minute-taking.
- Ensure accurate and comprehensive recording of patient information on the trust's PAS/EPR system, including demographic details and medical history.
- Verify patient identity and medical details during patient encounters, and provide advice on medication, starvation, allergies, and transport in accordance with clinical protocols and trust policies.
Epsom and St Helier University Hospitals NHS Trust cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK, and St Helier Hospital, home to the South West Thames Renal and Transplantation Unit.
Person SpecificationEssential Criteria
- At least 2 years of experience working in an administrative healthcare setting.
- Knowledge of the patient's pathway of care, including the RTT.
- Knowledge of inpatient and day-case waiting lists.
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Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care. This will involve working closely with clinical staff to track and support patients throughout their pathway of care, from referral to treatment and discharge.Main DutiesWork as part of an admin and clinical team to ensure...
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Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care through continuous improvement and efficient integrated pathways.Based in a speciality POD office, the post holder will be the point of contact for all administrative and clerical issues relating to patients' pathway of care,...
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Patient Services Coordinator
3 weeks ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeJob OverviewThe post holder will provide dedicated administrative and clerical support to ensure the highest quality patient care through continuous improvement and efficient integrated pathways.Based in a speciality POD office, the post holder will be the point of contact for all administrative and clerical issues relating to patients' pathway of care,...
