Lead Digital Research and Design Specialist
2 weeks ago
Job Overview:
We are seeking a Lead Digital Research and Design Specialist to join our team in the Public Sector Resourcing, managed by AMS. As a key member of our organization, you will play a critical role in shaping the design of government services and informing policy decisions.
Key Responsibilities:
- Plan and lead user research activities to understand user needs and behaviors and inform the design and development of government services.
- Develop research strategy and test design, leading on expansive discovery research and analysis within the broad problem space.
- Conduct usability testing, contextual interviews, and pop-up testing, and lead on rapid analysis that involves the wider team whenever possible.
- Mentor junior staff in primary research techniques, supporting their growth and development.
- Present research findings and related recommendations to senior decision makers across government.
Requirements:
- An active SC Clearance is an essential requirement for this role; as a minimum, you must be eligible and willing to undergo these checks.
- Experience of understanding and applying a range of user research methods correctly for different lifecycle phases and advising others on these methods.
- Experience of communicating insights from research in a clear and impactful way that drives change in the design of services and informs policy and proposition.
- Experience of establishing an effective user-centred design culture in a team and supporting them to embed user-centred design practices into their agile workflow.
- Experience of convincing senior stakeholders about the benefits of adopting a user-centred approach based on evidence.
- Public Sector experience.
Compensation:
The estimated salary for this position is £60,000 - £80,000 per annum, depending on experience. Please note that this figure is subject to negotiations and may vary based on individual circumstances.
Working Arrangements:
This role can only be worked within the UK and not Overseas. We welcome applications from candidates who meet the essential criteria and have a disability or neurodivergence, as we strive to create an inclusive environment.
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