Digital Transformation Research Specialist

3 weeks ago


London, Greater London, United Kingdom Stealth iT Consulting Full time £55,000

We are seeking a permanent User Research Consultant to join our Digital Factory team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors.

Key responsibilities include leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately, as well as experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery.

Key skills and experience required:

  • A strong understanding of GDS service standards, using GDS design principles and experience working in multi-disciplinary, agile teams.
  • Experience in storytelling, communication, stakeholder management, and facilitation, as well as familiarity with using prototypes to test hypotheses, assumptions and validate user journeys.
  • Understanding of a range of tools and practices for in-person and remote research, including hands-on experience of leading user research and influencing the design of a product or service through the insights gathered.
  • A strong track record of delivering high-quality research and analysis, with a focus on providing actionable insights to inform business decisions.
  • Experience working with Government Digital Service (GDS) service standards, using GDS design principles, and a strong understanding of user-centred design principles.

Stealth iT Consulting offers a top-end budget of £55,000 + full benefits, including a remote-first policy and ad-hoc client site visits when required.



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