Clubhouse and Golf Operations Manager

1 week ago


London, Greater London, United Kingdom Get Golfing CIO Full time

Dream Job Opportunity

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We are thrilled to offer a unique opportunity for a talented General Manager to join our team at Redlibbets Golf & Country Club.

This role represents a fantastic chance to lead and oversee the site's daily operations, driving revenue growth, delivering an exceptional guest experience, and making a significant charitable impact.

As General Manager, you will be responsible for managing all aspects of the P&L, leading a dedicated venue and golf management team, and working closely with colleagues to achieve ambitious targets.

We are looking for someone with a proven track record of driving revenue growth, improving operational efficiency, and delivering exceptional results.

Please note that this role offers a competitive salary in excess of £60,000 per annum, depending on experience.

Your Key Accountabilities

  1. You will manage and guardian the Member and Guest experience, ensuring high-quality standards and excellent customer service, and lead and motivate the senior on-site team to deliver outstanding success
  2. Ensure the site and surrounds are presented in line with our Set-To-Sell guidelines, maintaining a clean and welcoming environment for guests, and oversee all sales, operational, and financial aspects of the venue, meeting targets and achieving set budgets
  3. Take ownership and accountability for the site P&L, presenting monthly trading positions to the CEO/CFO and driving informed decision-making, and ensure compliance with all relevant legislation, including H&S and licensing
  4. Build strong relationships with customers and suppliers to drive loyalty and repeat business, and implement effective marketing strategies to attract new members, golf days, and venue bookings, increasing revenue and enhancing the guest experience
  5. Train, develop, and recruit the senior management team to achieve and perform well, driving business growth and excellence, and collaborate closely with the course management team to maintain and improve course conditions, delivering an exceptional golfing experience for our members and guests
  6. Manage relationships and projects with third parties, including suppliers and contractors, ensuring seamless execution and delivery, and embody Get Golfing's ethos and approach of inclusivity, sustainability, and community, inspiring and motivating your team to do the same

Requirements

  • Proven experience as a General Manager in the golf, leisure, or hospitality industry, with a track record of driving revenue growth and improving operational efficiency
  • Proven experience in revenue generation, event sales, and achieving secondary sales, with a deep understanding of the golf industry and its challenges
  • A passion for hospitality, the guest experience, and growing a business, with a strong ability to motivate and inspire others
  • A keen eye for detail, excellent communication and organisational skills, and the ability to work independently and make effective decisions

What We Offer

  • A competitive salary in excess of £60,000 per annum, depending on experience
  • Pension plans, training and development opportunities, free golf, and 50% discount on food and beverage
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration
  • The opportunity to work for a charity with a clear purpose and mission, making a positive impact on the lives of others


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