Director of Golf Operations

1 week ago


London, Greater London, United Kingdom Get Golfing CIO Full time

Company Overview

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About Get Golfing CIO, a charity with a mission to make golf more accessible for all.

We are seeking an experienced General Manager to lead our team at Redlibbets Golf & Country Club.

This is an exciting opportunity to work for a thriving organisation which manages and operates 13 sites with 7,000 members and over 160,000 visitors each year.

We maximise revenue through memberships, golf days, events, functions, and F&B, with a passion for inclusivity, sustainability, and community.

Please visit: https://www.getgolfing.org for more information.

Job Summary

The successful candidate will be responsible for leading and overseeing the site's daily operations and managing all aspects of the P&L.

As General Manager, you will lead a dedicated venue and golf management team, working closely with colleagues to drive revenues, deliver an exceptional guest experience, and make a significant charitable impact.

This role offers a competitive salary in excess of £60,000 per annum, depending on experience.

Key Responsibilities

  1. Management and guardianship of the Member and Guest experience
  2. Lead and motivate the senior on-site team to deliver outstanding success
  3. Ensure the site and surrounds are presented within Set-To-Sell guidelines
  4. Oversee all sales, operational and financial aspects of the venue to meet targets
  5. Ownership and accountability for the site P&L and achieving set budgets
  6. Presentation of monthly trading position including variance analysis to CEO/CFO
  7. Ensuring the site is compliant with all relevant legislation including H&S and licensing
  8. Build relationships with customers and suppliers to drive loyalty and repeat business
  9. Implement marketing strategies to attract new members, golf days and venue bookings
  10. Train, develop (and recruit) the senior management team to achieve and perform well
  11. Deliver great events that are appropriately costed and meet the required margins
  12. Work closely with the course management team to maintain and improve course conditions to deliver an exceptional golfing experience
  13. Manage relationships and projects with third parties including suppliers & contractors
  14. Embody Get Golfing's ethos and approach of inclusivity, sustainability, and community

Requirements

  • Proven experience as a General Manager in the golf, leisure, or hospitality industry
  • Proven experience in revenue generation, event sales and achieving secondary sales
  • Strong awareness and understanding for golf and ideally, golf course management
  • A passion for hospitality, the guest experience and growing a business

Benefits

  • Pension Plans
  • Training & Development
  • Free Golf
  • 50% discount on food and beverage
  • Staff referral bonus


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