Front Desk Representative
15 hours ago
Welcome to Motel One Manchester-Piccadilly
We're looking for a skilled Front Office Agent to join our team
Your Responsibilities:
- Deliver exceptional guest experiences from check-in to departure
- Process bookings, overbookings, and options efficiently
- Handle invoicing, payments, and cash transactions
- Manage organisational and administrative tasks in the front and back office
- Collaborate with multicultural teams to drive business growth
Your Profile:
- Apprenticeship in the hotel trade or professional experience in the hotel/catering industry
- Excellent sense of quality and service, hosting skills, and passion for the hotel industry
- Strong communication skills and a solid command of English
- Team player with a willingness to assist across departments
Our Attractive Benefits:
- Bonus Program: Higher bonuses for better guest ratings
- International Career Opportunities: Discover new openings in our hotels nationally and internationally
- Staff Discounts: Enjoy attractive rates in all of our hotels throughout Europe and the USA
- Personal and Professional Development: Extensive onboarding, annual training, and coaching at our One University
- Celebrate Together: Join us for summer parties, Christmas celebrations, and our annual international soccer tournament
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