Front Desk Representative

15 hours ago


Manchester, United Kingdom Motel One Manchester-Piccadilly Full time

Welcome to Motel One Manchester-Piccadilly

We're looking for a skilled Front Office Agent to join our team

Your Responsibilities:

  • Deliver exceptional guest experiences from check-in to departure
  • Process bookings, overbookings, and options efficiently
  • Handle invoicing, payments, and cash transactions
  • Manage organisational and administrative tasks in the front and back office
  • Collaborate with multicultural teams to drive business growth

Your Profile:

  • Apprenticeship in the hotel trade or professional experience in the hotel/catering industry
  • Excellent sense of quality and service, hosting skills, and passion for the hotel industry
  • Strong communication skills and a solid command of English
  • Team player with a willingness to assist across departments

Our Attractive Benefits:

  • Bonus Program: Higher bonuses for better guest ratings
  • International Career Opportunities: Discover new openings in our hotels nationally and internationally
  • Staff Discounts: Enjoy attractive rates in all of our hotels throughout Europe and the USA
  • Personal and Professional Development: Extensive onboarding, annual training, and coaching at our One University
  • Celebrate Together: Join us for summer parties, Christmas celebrations, and our annual international soccer tournament


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