Technical Support Specialist

1 week ago


Crawley, United Kingdom In Technology Group Full time
Role Overview:

We are seeking a skilled 2nd Line IT Support Engineer to join our dynamic team based in Crawley. This is an excellent opportunity for a driven individual to progress their career and take on new challenges.

About the Role:

This highly varied position involves providing technical support and maintenance services to ensure seamless operations. The ideal candidate will have strong problem-solving skills, be able to work independently, and possess excellent communication skills.

Key Responsibilities:
  • Providing timely and effective technical support to resolve user issues.
  • Maintaining and troubleshooting various hardware and software systems.
  • Collaborating with colleagues to identify and implement process improvements.

Requirements:

To succeed in this role, you will need:
  • A strong background in IT and a relevant qualification.
  • Excellent problem-solving and analytical skills.
  • Ability to work effectively in a fast-paced environment.

What We Offer:

We provide a comprehensive range of benefits, including:
  • Paid certifications and training opportunities.
  • Hybrid working arrangements to maintain a healthy work-life balance.
  • A competitive salary of £28,000 - £35,000 (DOE).
  • A pension scheme and free parking.

Our Company:

In Technology Group Ltd is a leading IT recruitment company dedicated to delivering exceptional service and results. Our team is passionate about building long-lasting relationships with clients and candidates alike.

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