Technical Support Specialist

1 day ago


Crawley, West Sussex, United Kingdom Inspiration Healthcare Group Full time
Job Title: Technical Support Specialist

We are seeking a skilled Technical Support Specialist to join our team at Inspiration Healthcare Group. As a key member of our global distributor network, you will play a vital role in providing exceptional support to our customers and partners.

Job Summary:
Responsibilities include:
  • Providing timely and effective technical support to customers and distributors via telephone.
  • Liaising with customers and distributors to ensure efficient resolution of technical issues.
  • Investigating customer complaints and escalating to management as necessary.
  • Working closely with internal teams to provide training and support on technical products and services.

Key Requirements:
To be successful in this role, you will need:
  • Excellent communication and problem-solving skills.
  • Strong technical knowledge and experience in supporting complex systems.
  • Ability to work independently and as part of a team.
  • Good understanding of quality assurance processes and guidelines.

Benefits:
We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience. You will also have access to ongoing training and development opportunities, a generous pension scheme, and a comprehensive benefits package.

This is an exciting opportunity to join our dynamic team and contribute to the success of our global distributor network.

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