Technical Support Specialist
1 day ago
We are seeking a skilled Technical Support Specialist to join our team at Inspiration Healthcare Group. As a key member of our global distributor network, you will play a vital role in providing exceptional support to our customers and partners.
Job Summary:
Responsibilities include:
- Providing timely and effective technical support to customers and distributors via telephone.
- Liaising with customers and distributors to ensure efficient resolution of technical issues.
- Investigating customer complaints and escalating to management as necessary.
- Working closely with internal teams to provide training and support on technical products and services.
Key Requirements:
To be successful in this role, you will need:
- Excellent communication and problem-solving skills.
- Strong technical knowledge and experience in supporting complex systems.
- Ability to work independently and as part of a team.
- Good understanding of quality assurance processes and guidelines.
Benefits:
We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience. You will also have access to ongoing training and development opportunities, a generous pension scheme, and a comprehensive benefits package.
This is an exciting opportunity to join our dynamic team and contribute to the success of our global distributor network.
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