Technical Support Specialist
4 weeks ago
**Job Summary:**
We are seeking a highly skilled Technical Support Specialist to join our team at TechNichols Resourcing. As a Technical Support Specialist, you will be responsible for providing technical support to customers through various communication channels, including telephone, email, and remote monitoring tools.
**Key Responsibilities:**
* Provide technical support to customers through telephone, email, or remote monitoring tools
* Advanced remote fault finding using our specialist Remote Monitoring tool
* Electrical fault diagnosis, reading electrical related drawings, wiring diagrams, circuit diagrams, logical approach to fault diagnosis required
* Mechanical fault diagnosis, reading 2D and 3D mechanical drawings understanding measurements and tolerances
* Software - Understanding different types of HMI, being able to communicate with others to operate from afar
* Spare parts administration, identifying parts required, producing quotations, and converting quotes into orders
* Briefing Service Technicians prior to scheduled work, liaising with them on site regarding faults, installations and service visits
* Collection of commissioning information and release codes, updating the database accordingly
**Requirements:**
* Electrical or Electronic Engineering City & Guilds Level 1&2&3 or HNC/HND or NVQ (Level 2 or above)
* Previous experience of Electrical fault finding (on site or over the phone)
* Good customer service communication skills (both written and verbal)
* Meticulous, accurate and confident (with the ability to close out)
* Computer literate (Word, Excel – basic level as a minimum)
* Fluent Spanish speaker
* Must speak clear fluent English (including technical vocabulary)
**Beneficial Skills:**
* Field service experience (travelling for work within the UK or worldwide)
* Other foreign language (any is desirable in order of preference: Portuguese, German, French, Italian)
* Knowledge of PCBs & PLCs (up-loading of programmes and interrogation of fault record for trouble shooting)
* Experience of an MRP / ERP system (Preferably Dynamics 365)
* Current manual driving licence
* Intermediate Excel capability
**About Us:**
TechNichols Resourcing is a leading manufacturing company with a low staff turnover due to our open and transparent communication, offering careers rather than just jobs. We provide extensive training for all staff, including in-house training in production to gain knowledge of our product range.
-
Technical Support Specialist
4 weeks ago
Crawley, West Sussex, United Kingdom Reed Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking an experienced Technical Support Specialist to join our team at Reed. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, including hardware and software support for laptops and iPhones.Key Responsibilities:Provide technical support to...
-
Technical Support Specialist
4 weeks ago
Crawley, West Sussex, United Kingdom TechNichols Resourcing Ltd Full timeRole: Technical Support SpecialistSalary/package: £26,000 - £30,000 per annum, private health, life assurance, 25 days holiday plus bank holidaysKey Responsibilities: Provide technical support to engineering teams Assist in the maintenance and repair of equipment Collaborate with colleagues to ensure smooth operationsWorking Hours: 08:45 - 17:15, Monday to...
-
Technical Support Specialist
4 weeks ago
Crawley, West Sussex, United Kingdom Tait Francis Full timeTechnical Support SpecialistAbout the RoleWe are seeking an experienced Electrical Engineer or Electrician to join our team as a Technical Support Specialist. This is an exciting opportunity for someone looking to transition into an office-based role while still utilizing their practical electrical knowledge.Key ResponsibilitiesDeliver remote troubleshooting...
-
Technical Support Specialist
3 weeks ago
Crawley, West Sussex, United Kingdom Boss Professional Services Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Boss Professional Services. As a Technical Support Specialist, you will work closely with our Design Team to ensure seamless design work for our customers.Key Responsibilities:Compile top-level BOMs using Inventor (training...
-
Technical Support Specialist
3 weeks ago
Crawley, West Sussex, United Kingdom Uptime Solutions Ltd Full timeRole OverviewAt Uptime Solutions Ltd, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional technical support services to our clients.Key ResponsibilitiesTroubleshoot a range of technical issues experienced by our clients, including Windows 10, Office...
-
Technical Support Specialist
3 weeks ago
Crawley, West Sussex, United Kingdom Uptime Solutions Ltd Full timeJob Title: Technical Support SpecialistAbout the Role:As a Technical Support Specialist at Uptime Solutions Ltd, you will play a vital role in delivering exceptional IT support services to our clients. Your primary responsibility will be to assist in proactively managing and troubleshooting technical issues experienced by our customers.Key Responsibilities:*...
-
Technical Water Systems Specialist
3 weeks ago
Crawley, West Sussex, United Kingdom Rise Technical Recruitment Full timeJob Title: Technical Water Systems SpecialistJob Summary: We are seeking a skilled Technical Water Systems Specialist to join our team at Rise Technical Recruitment. As a Technical Water Systems Specialist, you will be responsible for the installation, service, and repair of high-end vending water systems.Key Responsibilities:Installation and service of...
-
Technical Support Specialist
4 weeks ago
Crawley, West Sussex, United Kingdom Uptime Solutions Ltd Full timeRole OverviewAs a Technical Support Specialist at Uptime Solutions Ltd, you will play a crucial role in delivering exceptional IT support services to our MSP partners' customer base. Your primary focus will be on troubleshooting and resolving technical issues, ensuring minimal downtime and maximum satisfaction for our clients.Key ResponsibilitiesTroubleshoot...
-
Technical Support Specialist
4 weeks ago
Crawley, West Sussex, United Kingdom TechNichols Resourcing Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at TechNichols Resourcing. As a Technical Support Specialist, you will be responsible for providing exceptional customer support through various communication channels, including telephone, email, and remote monitoring tools.Key Responsibilities:Customer support through...
-
Technical Support Specialist
4 weeks ago
Crawley, West Sussex, United Kingdom Uptime Solutions Ltd Full timeRole OverviewAt Uptime Solutions Ltd, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional IT support services to our clients.Key ResponsibilitiesTroubleshoot technical issues experienced by our clients, including Windows 10, Office 365, and various...
-
Technical Sales Support Specialist
4 weeks ago
Crawley, West Sussex, United Kingdom Arthur Edward Full timeUnlock Your Potential in Technical SalesWe are seeking a skilled Technical Sales Support Specialist to join our team at Arthur Edward, a leading beauty, personal care & FMCG recruitment agency.As a Technical Sales Support Specialist, you will play a key role in supporting our sales team with ingredient recommendations, formulation advice, and...
-
Technical Water Systems Specialist
4 weeks ago
Crawley, West Sussex, United Kingdom Rise Technical Recruitment Limited Full timeAre you a skilled professional with a passion for water systems? We have an exciting opportunity for a Technical Water Systems Specialist to join our team at Rise Technical Recruitment Limited. As a Technical Water Systems Specialist, you will be responsible for the installation, service, and repair of high-end vending water systems. You will receive full...
-
Technical Support Specialist
4 weeks ago
Crawley, West Sussex, United Kingdom The People's Pension Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at The People's Pension. As a key member of our customer service team, you will provide technical support and guidance to our customers, ensuring they receive the best possible experience with our pension products.Key ResponsibilitiesAct as a point of contact for customer...
-
Technical Support Specialist
1 day ago
Crawley, West Sussex, United Kingdom Clearline Recruitment Ltd Full timeClearline Recruitment Ltd is seeking a skilled Technical Support Specialist to join their team in Crawley. As a valued member of the team, you will be responsible for providing exceptional technical support to IT and Unified Communications clients.About the RoleThis is an exciting opportunity to work with a company that values innovation and employee growth....
-
Technical Solutions Specialist
3 weeks ago
Crawley, West Sussex, United Kingdom Mansell Recruitment Group Full timeJob Title: Technical Solutions SpecialistAbout the Role:We are seeking a highly skilled Technical Solutions Specialist to join our team at Mansell Recruitment Group. As a Technical Solutions Specialist, you will be responsible for providing technical support to customers, helping them integrate our products and services into their existing systems.Key...
-
Technical Support Specialist
1 week ago
Crawley, West Sussex, United Kingdom SLB Full timeAbout the RoleWe are seeking a talented Technical Support Specialist to join our team at SLB. As a global technology company, we are driving energy innovation for a balanced planet.In this role, you will serve as a desktop support expert responsible for computer hardware, software, and peripherals. Your responsibilities will include:Key...
-
Technical Support Specialist
3 weeks ago
Crawley, West Sussex, United Kingdom Ernest Gordon Recruitment Full timeElectrical Technical Support Role OverviewThis off-the-tools technical support position is available at an industry-leading British manufacturer. The successful candidate will be the first point of contact for technical queries, providing expert support and ensuring customer satisfaction.Responsibilities:Provide technical assistance to customers Troubleshoot...
-
Technical Support Specialist
2 days ago
Crawley, West Sussex, United Kingdom Inspiration Healthcare Group Full timeKey Responsibilities:As a key member of our team, you will be responsible for providing technical support to our global distributor network. This includes providing telephone support to customers and participating in an on-call rota scheme to provide support out of normal business hours.Provide technical support to customers via telephone and other...
-
Technical Vehicle Maintenance Specialist
1 week ago
Crawley, West Sussex, United Kingdom Rise Technical Recruitment Limited Full timeJob SummaryRise Technical Recruitment Limited is currently seeking a highly skilled Technical Vehicle Maintenance Specialist to join their team. The ideal candidate will have a strong background in mechanics, preferably from the REME or Ex Forces, and possess excellent technical skills.Key Responsibilities:Perform reactive repairs and maintenance on a wide...
-
Technical Service Specialist
3 weeks ago
Crawley, West Sussex, United Kingdom Rise Technical Recruitment Full timeMobile Water Systems Engineer£38,000 - £42,000 + Training + Local Patch + Van + Progression + Overtime + No Call outHome Based (Commutable from: London, Crawley, Redhill, Slough, Epsom, Croydon)Rise Technical Recruitment is seeking a skilled Mobile Water Systems Engineer to join their rapidly growing business. The ideal candidate will have knowledge of...