Technical Support Specialist

4 days ago


Crawley, West Sussex, United Kingdom Uptime Solutions Ltd Full time
Job Description

We are seeking a skilled Technical Support Specialist - Hybrid to join our team at Uptime Solutions Ltd.

About the Role

This is an exciting opportunity for a talented individual to work in a fast-paced environment, providing market-leading technical support to our clients. As a Technical Support Specialist, you will be responsible for delivering 1st line IT support services while escalating issues requiring more senior resources to a suitable engineer.

Key Responsibilities
  • Troubleshooting a range of technical issues experienced by our clients, including Windows 10, Office 365, Microsoft Office, printers and scanners, and various customer applications.
  • Administration of Windows Server 2016, 2019, and network troubleshooting.
  • Using our PSA platform to log and respond to support tickets.
  • Identifying and escalating higher-level issues to a senior engineer.
  • Providing excellent communication skills, both verbally and in writing.
Requirements
  • Possession of passion for technology and self-development.
  • Experience working for a managed service provider.
  • Knowledge of Autotask RMM or PSA.
Benefits

You will receive:

  • A competitive salary of $45,000 - $55,000 per annum, depending on experience.
  • Ongoing training and professional certifications to enhance your skills.
  • A dynamic and supportive work environment.
  • The opportunity to grow with our company.


  • Crawley, West Sussex, United Kingdom Tait Francis Full time

    Technical Support SpecialistAbout the RoleWe are seeking an experienced Electrical Engineer or Electrician to join our team as a Technical Support Specialist. This is an exciting opportunity for someone looking to transition into an office-based role while still utilizing their practical electrical knowledge.Key ResponsibilitiesDeliver remote troubleshooting...


  • Crawley, West Sussex, United Kingdom Inspiration Healthcare Group Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Inspiration Healthcare Group. As a key member of our global distributor network, you will play a vital role in providing exceptional support to our customers and partners.Job Summary:Responsibilities include:Providing timely and effective...


  • Crawley, West Sussex, United Kingdom Uptime Solutions Ltd Full time

    Role OverviewAt Uptime Solutions Ltd, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional technical support services to our clients.Key ResponsibilitiesTroubleshoot a range of technical issues experienced by our clients, including Windows 10, Office...


  • Crawley, West Sussex, United Kingdom Uptime Solutions Ltd Full time

    Job Title: Technical Support SpecialistAbout the Role:As a Technical Support Specialist at Uptime Solutions Ltd, you will play a vital role in delivering exceptional IT support services to our clients. Your primary responsibility will be to assist in proactively managing and troubleshooting technical issues experienced by our customers.Key Responsibilities:*...


  • Crawley, West Sussex, United Kingdom Uptime Solutions Ltd Full time

    Uptime Solutions Ltd Job DescriptionWe are seeking a highly motivated Technical Support Specialist to join our team at Uptime Solutions Ltd.About the RoleThis is an exciting opportunity for an IT professional to deliver exceptional customer support services to our MSP partners. As a Technical Support Specialist, you will be responsible for providing...


  • Crawley, West Sussex, United Kingdom Ashdown Group Full time

    A leading technology business based in West Sussex is looking for an Application Support Analyst to join its Crawley-based team.The ideal candidate will have hands-on experience with technical support for cutting-edge software products used by global brands. This role offers a great career trajectory for resolving queries related to cross-platform...


  • Crawley, West Sussex, United Kingdom Uptime Solutions Ltd Full time

    Company Overview: Uptime Solutions Ltd is a reputable Managed Service Provider dedicated to delivering exceptional IT support services to our clients. Our team of experts works tirelessly to ensure that our customers receive top-notch technical assistance, enabling them to focus on their core business operations.Salary: The estimated salary for this role is...


  • Crawley, West Sussex, United Kingdom Clearline Recruitment Ltd Full time

    Clearline Recruitment Ltd is seeking a skilled Technical Support Specialist to join their team in Crawley. As a valued member of the team, you will be responsible for providing exceptional technical support to IT and Unified Communications clients.About the RoleThis is an exciting opportunity to work with a company that values innovation and employee growth....

  • Electrical Engineer

    5 days ago


    Crawley, West Sussex, United Kingdom Ernest Gordon Recruitment Full time

    About the RoleWe are seeking an experienced Electrical Engineer to join our team as a technical support specialist. This is a fantastic opportunity for someone looking to transition into an off-the-tools role, where you will be responsible for providing expert technical guidance and support to our global manufacturer clients.


  • Crawley, West Sussex, United Kingdom Mansell Recruitment Group Full time

    Job Title: Technical Solutions SpecialistAbout the Role:We are seeking a highly skilled Technical Solutions Specialist to join our team at Mansell Recruitment Group. As a Technical Solutions Specialist, you will be responsible for providing technical support to customers, helping them integrate our products and services into their existing systems.Key...


  • Crawley, West Sussex, United Kingdom Ernest Gordon Recruitment Full time

    Electrical Technical Support Role OverviewThis off-the-tools technical support position is available at an industry-leading British manufacturer. The successful candidate will be the first point of contact for technical queries, providing expert support and ensuring customer satisfaction.Responsibilities:Provide technical assistance to customers Troubleshoot...


  • Crawley, West Sussex, United Kingdom Ernest Gordon Recruitment Full time

    Job DescriptionThis role is a fantastic opportunity for an experienced Industrial or Commercial Electrician to transition into an office-based technical support position. As the go-to specialist, you will be responsible for resolving electrical issues across the UK and overseas.The ideal candidate will have a strong background in industrial or commercial...


  • Crawley, West Sussex, United Kingdom SLB Full time

    About the RoleWe are seeking a talented Technical Support Specialist to join our team at SLB. As a global technology company, we are driving energy innovation for a balanced planet.In this role, you will serve as a desktop support expert responsible for computer hardware, software, and peripherals. Your responsibilities will include:Key...


  • Crawley, West Sussex, United Kingdom Inspiration Healthcare Group Full time

    Key Responsibilities:As a key member of our team, you will be responsible for providing technical support to our global distributor network. This includes providing telephone support to customers and participating in an on-call rota scheme to provide support out of normal business hours.Provide technical support to customers via telephone and other...


  • Crawley, West Sussex, United Kingdom Rise Technical Recruitment Limited Full time

    Job SummaryRise Technical Recruitment Limited is currently seeking a highly skilled Technical Vehicle Maintenance Specialist to join their team. The ideal candidate will have a strong background in mechanics, preferably from the REME or Ex Forces, and possess excellent technical skills.Key Responsibilities:Perform reactive repairs and maintenance on a wide...


  • Crawley, West Sussex, United Kingdom Rise Technical Recruitment Full time

    Mobile Water Systems Engineer£38,000 - £42,000 + Training + Local Patch + Van + Progression + Overtime + No Call outHome Based (Commutable from: London, Crawley, Redhill, Slough, Epsom, Croydon)Rise Technical Recruitment is seeking a skilled Mobile Water Systems Engineer to join their rapidly growing business. The ideal candidate will have knowledge of...


  • Crawley, West Sussex, United Kingdom Change-IT Consulting Ltd Full time

    Job DescriptionField EngineerWe offer a competitive salary of £30k, a company car, and a fuel card.Coverage AreaOur Field Services Engineers cover various locations around South London, including Central London and the South Coast.Job SummaryThe role involves diagnosing and repairing technical issues on IT equipment, including PCs, laptops, tablets,...


  • Crawley, West Sussex, United Kingdom TechNichols Resourcing Ltd Full time

    Job Role: Engineering Support TechnicianSalary and Benefits: £26,000 - £30,000 per annum, private health, life assurance, 25 days holiday plus bank holidaysWorking Hours: 08:45 - 17:15, Monday to FridayLocation: Commutable from various locations in the UKThis position involves providing technical support to the engineering team, ensuring the smooth...


  • Crawley, West Sussex, United Kingdom Hireful Full time

    About the RoleWe are seeking a skilled Service Engineer to join our team in Crawley or surrounding area. As a Service Engineer, you will be responsible for providing technical support to our customers and resolving ongoing issues. You will deliver a quality and reliable service to our customers and colleagues.Main ResponsibilitiesEnsure adherence to Franke...


  • Crawley, West Sussex, United Kingdom TechNichols Resourcing Ltd Full time

    Role:As an Engineering Support Technician, you will be responsible for providing technical assistance and support to our engineering teams.