Bilingual Customer Success Manager

1 month ago


London, Greater London, United Kingdom AUDIENCES Full time

Drive client success and growth by collaborating with sales, marketing, and leadership teams to meet commercial objectives.

This role will act as the 'voice of the customer' within AUDIENCES, ensuring internal initiatives are customer-centric.

Key responsibilities include:

  • Supporting clients in growing sophistication and effectiveness of activities.
  • Identifying commercial opportunities and risks, escalating to relevant teams.
  • Creating and owning customer success management structures.

Requirements include knowledge of 1st party customer data, commercial awareness of software products, and consideration for media and agency roles within the client ecosystem.

AUDIENCES offers hybrid/remote options, with great offices to match.



  • London, Greater London, United Kingdom Propel Full time

    Job DescriptionWe are seeking a highly skilled Bilingual Customer Success Manager to join our team at Propel.The ideal candidate will have experience in a customer success role, preferably with clients within the e-commerce space.Key Responsibilities:Own overall relationship with assigned brands.Ensure retention and satisfaction of all assigned clients,...


  • London, Greater London, United Kingdom Risk Ledger Ltd Full time

    At Risk Ledger Ltd, we're building a network of connected organisations to secure the global supply chain. Our team of passionate thinkers, hackers, consultants, and security experts work together to improve security defences. We're united by our shared values and mission to create a safer world.Job SummaryWe're seeking a Bilingual Customer Success Manager...


  • London, Greater London, United Kingdom Accurx Limited. Full time

    As a key member of Accurx Limited, the Bilingual Customer Success Strategist will play a pivotal role in driving customer success and growth within our healthcare-focused organization.Key Responsibilities:Develop and maintain deep relationships with commissioning customers to ensure seamless contract management and renewal processesCollaborate closely with...


  • London, Greater London, United Kingdom UK Tb Full time

    About the RoleWe're seeking a highly skilled Bilingual Customer Success Manager to join our UK-based team at UK Tb. As a key member of our Customer Success Team, you will be responsible for maintaining customer relationships, networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing...


  • London, Greater London, United Kingdom Careology Health Limited Full time

    At Careology Health Limited, we're on a mission to revolutionize traditional cancer care by developing patient-first technology that's intuitive, connected, and easy to use. As our Bilingual Customer Success Manager, you'll play a crucial role in driving growth through excellent partnership and account management.The RoleYou'll be part of a team that's...


  • London, Greater London, United Kingdom Choco Communications GmbH Full time

    At Choco, we're on a mission to revolutionize the global food system by optimizing the way food is sold, ordered, distributed, and financed. Our AI-powered software connects distributors with their customers to operate waste-free and efficiently.Our Customer Success team is dedicated to delivering value to vendors throughout the partnership lifecycle. We're...


  • London, Greater London, United Kingdom Own Company Full time

    At Own, we're on a mission to empower our customers to own their data. We're looking for a talented Customer Success Manager to join our team and help us achieve this goal.The RoleAs a Customer Success Manager, you will be responsible for developing and maintaining strong relationships with our customers. You will work closely with them to understand their...


  • London, Greater London, United Kingdom Deverell Smith Recruitment Ltd Full time

    Customer Success Manager - Commercial Property Management£50-55k Basic plus bonus2 days per week Farringdon, 3 days from home.Requirements:Must have work from home experience and worked in property management proptech solutions ideally with some exposure to commercial properties.Must be personable, organised, proactive with a focus on relationship building...


  • London, Greater London, United Kingdom UK Tb Full time

    Customer Success ManagerWe're looking for a tech-savvy Customer Success/Account Manager with a drive for building relationships and finding solutions. As a member of our Customer Success Team, you'll be working with other awesome tech startups by engaging with their founders and leadership teams.Key Responsibilities:Maintain customer relationships and...


  • London, Greater London, United Kingdom Tiger Recruitment Full time

    Company Overview:The Tiger Recruitment team is seeking a talented individual to join their Customer Success department as a Bilingual Customer Success Manager. This role offers an exciting opportunity for growth and development within a dynamic team.Job Requirements:Maintaining strong relationships with clients and building new connectionsOverseeing projects...


  • London, Greater London, United Kingdom Tiger Recruitment Full time

    Tiger Recruitment's Vision:We are committed to supporting our clients' growth and success through expert recruitment services. As a leading consulting firm, we recognize the value of skilled professionals like you who can drive results and exceed expectations.Role Summary:This Bilingual Customer Success Manager role presents an exceptional opportunity for a...


  • London, Greater London, United Kingdom undisclosed Full time

    About the RoleWe're looking for a talented Customer Success Manager to join our Sales team and help us achieve our goals of continued growth.This is a solely inbound sales role, with a focus on sales, client management, and tutor engagement. You'll use your sales skills to help clients realize the benefits of working with us and set them up with suitable...


  • London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time £80,000

    About the Role:We are seeking an experienced Strategic Customer Success Manager to lead our Customer Success strategy for a high-growth MedTech solution. The ideal candidate will have a proven track record of driving customer adoption, retention, and growth in a Customer Success role, with a strong background in the dental or orthodontic space.Your Key...


  • London, Greater London, United Kingdom Smartly Group Full time

    Are you passionate about driving customer success and growth in the fast-paced online marketing industry? At Smartly, we connect creative and media workflows by using intelligent automation to make it easy and fast to produce and optimize ad creative, automate campaign management, and provide best-in-class integrated reporting and intelligence across all...


  • London, Greater London, United Kingdom Breakroom Full time

    We're building a community-powered rating system for every job in the world and publishing it online. Our goal is to provide everyone with access to great information to power their next career step, while supporting employers to create good jobs.About the RoleAs the Customer Success Manager at Breakroom, you will define our new customer success function. As...


  • London, Greater London, United Kingdom Intigriti Full time

    Your MissionAs a Customer Success Manager at Intigriti, you will be responsible for ensuring the success and satisfaction of our customers. Your goal is to build and maintain strong relationships with our customers, providing support, training, and guidance to help them achieve their goals and maximize their use of our products and services.Key...


  • London, Greater London, United Kingdom Hyperexponential Ltd Full time

    At Hyperexponential Ltd, we're scaling our Customer Success team to ensure every customer receives exceptional support. As a Bilingual Customer Advocacy Director, you'll collaborate closely with our Cross-Functional teams to drive enhancements and improvements.Key ResponsibilitiesCustomer Retention: Focus on ensuring the customer relationship is healthy,...


  • London, Greater London, United Kingdom Tiger Recruitment Full time

    A highly personable and organised Customer Success Manager is required to join a luxury healthcare clinic in the West End. This role involves working with high-net-worth and ultra-high net worth clients to ensure their first-class customer service standards are met.Previous experience working with HNW/UHNW clientele is ideal.Key responsibilities include...


  • London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the RoleWe are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, and we are seeking a skilled Customer Success Coordinator to join our growing customer-facing team.This role offers a unique opportunity to develop your skills in a fast-paced environment, working closely with clients to understand their needs and provide...


  • London, Greater London, United Kingdom CMC Markets UK Plc Full time

    Job OverviewWe are seeking an experienced Senior Bilingual Executive to join our Client Management team at CMC Markets UK Plc. This role involves managing daily interactions with retail clients across various investments, including CFDs, spread betting, and shares.As a key member of our team, you will be responsible for handling client queries, providing...