Retention Analytics Lead
7 days ago
About the Role:
- Develop advanced models to anticipate churn trends using historical and behavioural data.
- Work with the Subscriptions Team to create and execute targeted campaigns to retain at-risk customers.
- Use analytical insights to inform customised offers, discounts, and promotions designed to strengthen loyalty.
About You:
- You will have several years experience in an analyst role focusing on subscriber or customer retention, preferably in Publishing or Media.
- You should be proficient in applying machine learning techniques to solve retention challenges.
- A strong ability to engage with stakeholders and develop effective solutions is required.
Salary: £80,000 - £100,000 per annum (dependent on location).
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