Operations Oversight Director
2 weeks ago
MB&G Insurance is a well-established business with a team of specialists in each department. We are seeking an experienced Operations Oversight Manager to drive the business forward by overseeing day-to-day operations, ensuring smooth and efficient processes, and driving continuous improvement across all functional areas.
The successful candidate will have worked in a hands-on management role, ideally with good practical insurance knowledge and financial understanding. Previous career accomplishments will have shown skill around out-sourcing, development and oversight of consistent processes, people development and supporting colleagues.
About the JobThe role involves understanding the firm's ambition to be 'best of breed' and translating this into everyday outcomes. It will involve developing the culture of the firm, applying project-based skills within the team and understanding how to demonstrate resulting achievements through effective use of KPIs.
The role will involve being part of a dynamic senior management structure that will look to the successful candidate to provide leadership by example and add to the team-based ethos in place at present. This role will make a significant impact on the company's growth and success while progressing in your career.
Your Profile- A senior leader with a minimum of 4 years of proven experience in nurturing, implementing and leading operational activity in a related industry.
- Insurance knowledge and regulatory background are a must.
- Financial and commercial literacy with the ability to understand the financial data and reports to base your decisions and business recommendations.
- A customer service champion, experienced in leading a culture of service quality, whilst ensuring cost-effectiveness for customers and shareholders.
- Able to build and develop a compelling functional strategy and proposition – scanning external trends to inform their thinking.
- Strong commercial acumen. Some experience or knowledge of pricing and commercial modelling will help create a healthy understanding of our partnerships, present and future while allowing you to support business decisions.
- As a leader, you will value relationships based on trust and collaboration; and have the ability to support your team, create an inclusive culture and deliver results.
Office: Newcastle upon Tyne, NE28 9NZ
Location: Office based with WFH options passed probation
Salary: £65,000 - £80,000
Contract: Full time, Monday – Friday
Reporting to: Managing Director
Responsible for: 3 Senior Managers
Competitive package in line with industry standards, including private health care.
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Operations Oversight Director
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MB&G Insurance Full timeAbout MB&G InsuranceMB&G Insurance is a well-established business with a team of specialists in each department. We are now looking for an experienced Operations Oversight Manager to help drive the business forward.Job Summary:The Operations Oversight Manager will be responsible for overseeing the day-to-day operations, ensuring smooth and efficient...
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MB&G Insurance Full timeAbout MB&G InsuranceMB&G Insurance is a well-established business with a team of specialists in each department. We are now looking for an experienced Operations Oversight Manager to help drive the business forward.Job Summary:The Operations Oversight Manager will be responsible for overseeing the day-to-day operations, ensuring smooth and efficient...
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MB&G Insurance Full timeAbout MB&G InsuranceMB&G Insurance is a well-established organization with a team of specialists in each department. We are seeking an experienced Operations Oversight Manager to drive the business forward by overseeing day-to-day operations, ensuring smooth and efficient processes, and driving continuous improvement across all functional areas.The...
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MB&G Insurance Full timeAbout MB&G InsuranceMB&G Insurance is a well-established organization with a team of specialists in each department. We are seeking an experienced Operations Oversight Manager to drive the business forward by overseeing day-to-day operations, ensuring smooth and efficient processes, and driving continuous improvement across all functional areas.The...
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MB&G Insurance Full time £65,000 - £80,000About MB&G InsuranceMB&G Insurance is a well-established business with a team of specialists in each department. We are now seeking an experienced Operations Oversight Manager to help drive the business forward.Job SummaryWe are looking for a highly skilled and experienced Operations Oversight Manager to join our team. The successful candidate will have a...
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