Operations Oversight Manager
6 days ago
About MB&G Insurance
MB&G Insurance is a well-established business with a team of specialists in each department. We are now seeking an experienced Operations Oversight Manager to help drive the business forward.
Company Overview
Our company has experienced significant growth over the past five years, with a 400% increase in claims throughput via technology developments, resource structure, and change management function. This has enabled us to partner with some of the UK's biggest household names within a range of specialist sectors.
Job Summary
We are looking for a seasoned Operations Oversight Manager to join our team. The successful candidate will have worked in a hands-on management role and have good practical insurance knowledge and financial understanding.
Key Responsibilities
- Develop the culture of the firm, applying project-based skills within the team and understanding how to demonstrate resulting achievements through effective use of KPIs.
- Lead a culture of service quality, ensuring cost-effectiveness for customers and shareholders.
- Develop and implement commercial strategies to drive business growth and profitability.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Provide financial and commercial literacy, with the ability to understand financial data and reports to inform business decisions.
Requirements
- Proven experience in a hands-on management role, with a strong track record of delivering results.
- Good practical insurance knowledge and financial understanding.
- Strong commercial acumen, with experience in pricing and commercial modeling.
- Excellent communication and presentation skills, with the ability to communicate complex data to non-technical stakeholders.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
What We Offer
We offer a competitive package in line with industry standards, including private healthcare.
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